Operations and Inventory Coordinator (Sports Ticketing)

Brooklyn, NY

$55,000–$75,000

About the Role:

A leading sports ticketing company is seeking a detail-oriented Operations and Inventory Coordinator to manage ticket inventory, ensure accurate system processing, and support a highly automated workflow. This role is process-driven, fast-paced at times, and ideal for someone organized, detail-oriented, and able to identify and address issues in automated inventory and operational processes.

Responsibilities:

• Manage and track all incoming ticket inventory across multiple leagues, teams, and platforms.
• Enter and verify purchases in the point-of-sale system, ensuring proper categorization and accuracy.
• Monitor automated processes and intervene manually when needed to maintain workflow accuracy.
• Identify, troubleshoot, and resolve inventory or system discrepancies.
• Ensure listings are properly reflected across all marketplaces and confirm sold orders are delivered correctly and on time.
• Maintain organized workflows using email-driven task management and navigate data across multiple selling platforms.
• Collaborate with operations leadership when operational or system issues arise.

Qualifications:

• Strong organizational and process-oriented mindset
• Ability to diagnose workflow or software issues quickly
• Comfortable working with structured processes and improving them when needed
• Experience with inventory, order processing, or multi-platform operations preferred
• Proficiency with Google Sheets
• Ability to manage time-sensitive tasks calmly and accurately
• Comfortable working on-site with multiple screens and fast-paced systems
• Flexible schedule availability (later shifts such as 1pm–9pm, 3pm–11pm; includes weekends as needed)
• Eligible for overtime opportunities