Assistant General Manager

Café & Restaurant | Main Line Philly Suburbs | Salary: $55,000-$60,000

The Company

Join a thriving hospitality organization dedicated to creating exceptional experiences that blend great food, comfort, and community. This establishment serves as a local eatery, village bakery & patisserie, and specialty coffee shop, all wrapped in a unique retail environment. The company fosters a communal gathering place built on care, warmth, and wonderful hospitality, where exceptional people come together with a shared commitment to building a healthy business through outstanding food and memorable experiences.

Job Qualifications

• 2+ years of café or coffee shop management experience with a strong foundation in food and beverage operations
• Proven leadership skills with demonstrated ability to motivate, support, and guide teams in fast-paced environments
• Exceptional customer service mindset dedicated to creating warm, high-quality guest experiences
• Strong organizational and financial abilities, including multitasking, budgeting, cost control, and reporting capabilities
• Excellent communication skills with comfort in collaborating with staff, customers, and vendors
• Genuine passion for quality in food, beverages, and customer service

Job Responsibilities

General Operations:

• Lead daily operations of the store and café, serving as Manager on Duty when the General Manager is absent and fostering a positive, efficient team environment
• Ensure exceptional customer service by handling inquiries and resolving issues to uphold a welcoming and professional guest experience
• Oversee staffing and scheduling, including training, coaching, and performance support while managing labor to meet operational and budget goals
• Support financial and operational goals by monitoring sales, COGs, labor, and expenses, and identifying areas for improvement in workflows and profitability

Product Quality and Operations:

• Maintain product quality and merchandising by supporting food and beverage prep, menu development, inventory, and retail display standards
• Ensure health and safety compliance by keeping all front- and back-of-house spaces clean, organized, and up to code
• Collaborate on marketing and promotions by assisting with initiatives that drive customer engagement, brand awareness, and sales

The Assistant General Manager position at this location offers competitive compensation of $55,000-$60,000, career growth opportunities, comprehensive benefits including 401k, PTO, sick time, health insurance, and food/beverage discounts, plus the opportunity to work in a dynamic, supportive environment where exceptional work meets genuine enjoyment.

To apply for this Assistant General Manager position, please email your resume directly to matt@geckohospitality.com for immediate consideration. Join this growing team and help create the exceptional experiences that make this establishment a cornerstone of the community.