Audio Visual Operations Manager

Hotel Event Production | Wilmington, DE | Salary up to 55k plus Commission!

Bring your AV expertise to the heart of hospitality! We’re searching for a hands-on Audio Visual Operations Manager to lead hotel event production, manage a skilled AV team, and deliver flawless live experiences. If you’re passionate about event technology, guest service, and leadership, this role puts you at the center of it all.

Key Responsibilities

• Hotel AV Leadership: Oversee daily AV operations for meetings, conferences, galas, banquets, and live events—ensuring setup, operation, and teardown are delivered with precision and efficiency.
• Team Management: Schedule, delegate, and mentor a team of AV technicians, building a culture of accountability, service excellence, and continuous growth.
• Technical Expertise: Serve as lead technician for multiple breakout sessions and general sessions, operating audio, video, lighting, and staging equipment.
• Inventory & Equipment Management: Maintain accurate equipment records, manage shipping and receiving, and implement strong inventory control practices.
• Client & Guest Service: Build strong client relationships, address event needs in real time, and ensure every AV detail enhances the guest experience while maximizing onsite revenue.

Qualifications

• Proven experience in audio visual management or event production, ideally in a hotel, conference center, or hospitality environment.
• Strong leadership and coaching abilities to inspire and develop a team.
• Hands-on knowledge of audio, video, and lighting systems.
• Excellent organizational skills with the ability to manage multiple events simultaneously.
• Strong communication and client service orientation.

Why You’ll Love This Role

Every event is an opportunity to create something unforgettable—and you’ll be the driving force behind making it happen. We offer:

• Competitive salary and benefits
• Opportunities for professional development
• A collaborative environment where your technical expertise and leadership make a lasting impact

Step into a role where technology, hospitality, and leadership meet—and help create experiences that guests will remember long after the event ends.