Front of House Manager - Lionville, PA

Full-Service Restaurant

Salary $55-60k + bonus and benefits, unlimited growth potential!

We're seeking an experienced Front of House Manager to lead our team of hospitality professionals in our casual dining restaurant in Lionville, PA. With nearly 20 years of experience in the industry, we pride ourselves on offering the best Cheese Steaks outside of Philly and other local favorites.

Job Description:

The Front of House Manager oversees all aspects of front-of-house operations, including service standards, customer satisfaction, and team development. You'll be responsible for:

• Leading a team of servers, hosts/hostesses, and bartenders
• Ensuring exceptional customer service and resolving issues promptly
• Managing labor costs, inventory, and supplies
• Developing and implementing strategies to drive sales and increase customer loyalty
• Training and developing team members to achieve excellence in service and hospitality

Benefits:

• Health insurance
• 2 weeks paid vacation
• Bi-annual merit-based bonus
• Opportunities for professional growth and development

Qualifications:

• Strong leadership and communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent customer service skills
• Ability to work in a team-oriented environment
• Strong problem-solving and conflict resolution skills

What makes our managers great?

• Strong belief that there is no greater accomplishment than a shift well run
• Ability to establish mutually honest and respectful relationships with each staff member
• Understanding the importance of positive feedback
• Confidence in one's own ability to give and receive constructive criticism
• Absolute commitment to hospitality
• Sense of urgency in every aspect of the restaurant
• Assertive when necessary; empathetic always (Firm but Fair)
• Ability to hold oneself and others accountable to the team
• Friendliness

Apply Now - Front of House Manager in Lionville, PA

If you're passionate about delivering exceptional customer experiences and leading a team to success, email your resume to nate@geckohospitality.com