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Dallas, TX
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The Government Guaranteed Lending Department (SBA) Business Development Officer is responsible for soliciting, and developing loan transaction within the SBA 7(A), 504, and USDA B&I loan programs in the Pacific Northwest. These transactions are to be in compliance with the Bank’s and the specific Agencies’ lending policies and procedures; promotes business for the Bank by maintaining good customer relations; and refer customers to the appropriate staff for other services offered by the Bank. The position of SBA Business Development Officer is responsible for assisting in attaining his or her established production goals, as well as, department and Bank goals through active participation officer calling programs, and provides guidance and support to less experienced loan officers and other staff members.

Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

Essential Duties:

  • Engages in business development activities and solicitation of new business in targeting the Government Guaranteed Lending sector and is actively involved in the sales environment. Must be able to self-source eligible loans.
  • Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information.
  • Performs pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of the specific program requirements, Bank credit culture, and current economic and industry trends.
  • Meets with existing or potential customers; visiting sites of loans; negotiates loan terms and conditions.
  • Drafts proposal letters and facilitates the exchange of information and documentation where request by underwriter or management which are necessary to complete the loan analysis for presentation to Senior Management or Directors’ Loan Committee.
  • Maintains a working knowledge of the SBA S.O.P., and other regulation manuals and the like, to maintain a functioning knowledge of the Government Guaranteed Loan Programs.
  • Coordinates with loan processor / closer and loan underwriter to assist with any customer needs throughout the loan transaction.
  • Contributes to the overall profitability of the department and bank; implements costs controls, income generation, and department marketing efforts; monitors expenses to ensure compliance with the department budget.
  • Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
  • Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.
  • Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena.
  • Cross sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
  • Provides leadership and training to less experienced loan officers and other staff members.
  • Responds to inquiries or refers inquiries to the appropriate department or person, and exhibiting the necessary follow through with customers and/or staff involved.
  • Consistently applies superior decision-making techniques pertaining to inquiries, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
  • Assumes responsibility for special projects; gathers data and prepares reports for Senior Management, audits and other personnel, if the need arises.
  • Plays a positive role in the development and growth of assigned branch staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross trained staff.
  • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
  • Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
  • Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
  • Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
  • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.




 Incentive Plan





To (inclusive)

Pay Out Percentage




















No Cap




SBA 504 loans

·      While the main focus of the BDO is to bring in standard SBA 7(a) loans the Bank understands that the SBA 504 product is at times needed to support the customer request or business needs.

·      SBA 504 permanent loan portion will count as production credit towards the above tier structure, up to max total production of $10 Million.

·      SBA 504 loans to be paid out at .25bps on the permanent loan portion.

·      SBA 504 interim loan portion will not count towards production totals nor be eligible for incentive payment.


SBA Express

·      While the main focus of the BDO is to bring in standard SBA 7(a) loans the Bank understands that the SBA Express product is at times needed to support the customer request or business needs.

·      SBA Express loans will count towards total production totals.

·      SBA Express loans to be paid out at .50bps of the loan amount.


The following applies to the above eligible incentive payments:

·   The Bank will pay Broker/Referral fees, subject to Bank approval of the Broker/Referral Source and the fee being charged. If the Bank pays a broker/referral fee, then the BDO’s incentive is reduced to 50% of the earned incentive payout.

·   There is no incentive paid for referrals made to the Bank’s other departments.

·   Loans become eligible for incentive payments when documentation is consistent with Bank policy and loan approval, and loan is funded as such.

·   Incentive amounts on all eligible loans will be paid the month following closing.

·   Production credit and incentive amounts on eligible construction or multiple disbursement loans will be assessed/paid at initial funding based on the approved loan amount. Any increases to the loan amount after initial funding will not result in increased production credit or incentive payout.

·   The incentive on any loan that becomes ineligible for sale due to performance within 120 days of full/final disbursement must be repaid to the Bank. Reimbursement to the Bank may be withheld from future incentive payment immediately after the performance problem has been identified. 

·   BDO must be employed by the Bank at time of incentive payout to be eligible for payment.


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