Business Banking - Director (East)
Austin, TX, USA ● Dallas, TX, USA ● Denver, CO, USA ● Kansas City, KS, USA ● Kansas City, MO, USA Req #4784
Thursday, September 5, 2024
THIS POSITION IS NOT A REMOTE OR VIRTUAL POSITION BUT IS LOCATED IN-HOUSE AT ANY OF OUR BANKING STATES BELOW.
Manage and increase Direct Contribution to the Bank through relationship acquisition, expansion, and retention, and delivering deposit and loan balance growth, with a specialized focus on Small Business Administration (SBA) loans, and fee income growth.
Lead and support the leaders under your direction (and their teams) to deliver expected relationship-building and service results to meet the needs of clients and prospects.
Coordinate with Training Executive to develop appropriate curriculum for Business Banking Officers and Business Banking Center Managers to ensure that they have the necessary job knowledge and skills to meet client needs.
As a Director of Business Banking, you will be responsible for the Company’s business banking results regardless of the delivery channel, and partner with Commercial, Personal, Private and Premier, SBA, Treasury Management, and Residential Banking leaders to ensure growth in those segments as well. You will create, train, and coach a successful sales team through the development of associates with the primary goal of achieving quarterly and annual growth expectations while serving the clients' total financial needs resulting in greater wallet share, and ultimately, greater market share and profitability. Additionally, you work with the Marketing Department to develop branding, client acquisition, and retention strategies to support Business Banking growth and manage relationships with various business partner entities to ensure client relationship development along with managing service quality to ensure ongoing client satisfaction.
As the Director of Business Banking, you will actively participate and represent the Bank and corresponding Bank brands in various community, civic, and professional organizations. Identify and successfully recruit top talent while simultaneously driving increased performance of the existing team through relationship sales training, coaching, and leading by example. You will ensure the accuracy of all regulatory and procedural documentation. Implement and maintain prescribed security controls while managing within the framework of the Bank’s standards, policies, and procedures.
Minimum Requirements:
· Bachelor’s degree in Business, Finance, or equivalent combination of education and related work experience.
· Minimum of 7+ years of relevant job experience.
· 7+ years of previous supervisory or management experience.
Desired Skills: Ideal candidates for this position should possess some or all of the following skills: Master’s degree in Business, Finance or equivalent years of on the job experience.
· 10 years progressive experience in consumer, credit management or consulting.
· Client service oriented; very responsive and understanding to the needs of business clients
· Specialized competencies and ability to train associates on basics of financial statement analysis, SBA and other business credit types and solutions.
· Highly effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.
· Possesses and oversees strong professional and etiquette behaviors.
· Ability to lead teams and collaborate with others with passion and lead based on proactive relationship building of new business from new prospects, existing clients, and referrals.
· Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint.
· Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish company objectives.
· Promotes and generates cooperation among one’s peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.
· Works to improve and reinforce performance of others. Facilitates skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.
· Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.
· Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.
· Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.
· Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.
· Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
· Must possess a valid driver’s license.
Work Environment:
· We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:
· We are committed to our core value of meritocracy and supporting our associates in growing within their role
· When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
· Must be able to travel to locations as necessary.
Incentive and Benefits:
This role is eligible to participate in a scorecard-based incentive plan. Incentives are earned based on the associate’s performance against the defined metrics as outlined in the scorecard.
In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks. For more information about the benefits offered click here.
