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Senior Commercial Relationship Manager - 1783059
Portland, OR
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Senior Commercial Relationship Manager - Portland

Job Summary

Come join a winning team at WaFd Bank as a Senior Relationship Manager! 

The Senior Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and is responsible for developing new relationships that meet WaFd Bank's client selectivity and risk appetite. The Senior Relationship Manager has had proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Senior Relationship Managers are expected to partner with the appropriate commercial banking colleagues (Loan Coordinators, Credit Analysts) to develop and maintain credit relationships with the guidance of Credit Administration and the DM or Director. Senior Relationship Managers work closely with Treasury Management Officers to grow and service the non-credit needs of commercial clients. This position develops and manages commercial loan accounts which meet established lending and client selectivity requirements and provide maximum profitability to the Bank with a minimum of risk.

A Senior Relationship Manager has a proven ability to attract and retain quality clients and develop complex relationships that require a high degree of skill and banking acumen (e.g., strong negotiating skills, and the ability to provide/offer complex treasury solutions), along with leadership traits and the ability to effectively mentor teammates/team members.

WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients.

  • Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; maintains active prospecting effort, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary.
  • Performs all required portfolio management responsibilities, including but limited to monitoring of the customer's financial reporting requirement and compliance with covenants.
  • Ensures that all proper due diligence is performed and collects and analyzes financial and related data in order to determine the credit worthiness of the prospect and the merits of the specific loan request.
  • Establishes, and negotiates as necessary, the terms under which credit will be extended, including the costs, collateral requirements, repayment method and schedule.
  • Develops and maintains a deep understanding of non-credit products, seeks to uncover opportunities and appropriate solutions to help clients more efficiently manage cash flow.
  • Stays current on all compliance training and adheres to the Bank's commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations.
  • Develops materials for, and makes loan presentations to, Credit Administration and Senior Loan Committee, as required.
  • Participates in community affairs to increase the Bank's visibility and enhance new business opportunities.
  • Serves as a contact for borrowing and non-borrowing clients for matters relating to other bank services,including Work Perks and personal and private banking.
  • Counsels with and assists in the training and development of Banking Officers, Relationship Managers, Loan Coordinators and Credit Analysts.
  • Completes special projects, as assigned by Director or DM.


  • Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
  • Proven negotiating experience required to win, retain and restructure credit and non-credit services, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs. 
  • 7 years of experience as a Relationship Manager or equivalent
  • Must have excellent understanding and working knowledge of commercial lending terminology, loan processing, loan documentation and lending procedures. Self-motivated and production-oriented with a proven ability to win and retain new relationships that meet the risk appetite of the Company

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