COMPANY OVERVIEW:

This is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance.

The Analytics Practice provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. The company takes an industry-specific approach to transform clients’ decision making and embed analytics more deeply into their business processes. The global footprint of nearly 10,000 data scientists and analysts serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

This US based company has more than 58,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

POSITION OVERVIEW:

As a Copilot Studio Maker, you’ll be at the forefront of delivering intelligent AI solutions. You’ll use Microsoft Copilot Studio to design and build custom copilots that streamline data operations, enhance developer engagement, and unlock new business value.

This role blends data expertise, business acumen, and creativity. You’ll work closely with clients to understand their challenges, prototype solutions, and deploy copilots that drive measurable impact. 

RESPONSIBILITIES:

• Lead the design and development of client-specific copilots using Microsoft Copilot Studio
• Translate complex business requirements into intuitive conversational workflows
• Facilitate workshops with stakeholders to identify use cases and define success metrics
• Build integrations with enterprise systems via APIs and connectors
• Deliver end-to-end solutions, from ideation to deployment and post-launch optimization
• Provide training and enablement to client teams on Copilot Studio usage and governance
• Stay current with AI trends and advise clients on emerging opportunities

PREFERRED PROFILE:

• 3–5 years of experience in solution development, consulting, or AI roles. Experience with Data management processes in Azure- Data engineering, Testing/QA , MDM/RDM etc.
• 1–2 years of hands-on experience with Microsoft Copilot Studio (or Power Virtual Agents), Power Platform, or similar low-code tools
• Strong understanding of AI orchestration, conversational UI/UX, prompt engineering
• Familiarity with enterprise systems and business process automation
• Experience with REST APIs, JSON, and basic scripting (Power Fx, JavaScript, etc.)
• Excellent communication, stakeholder management, and consulting skills
• Strong analytical mindset with a focus on delivering business outcomes

Nice-to-Have

• Prior experience in a consulting or client-facing role
• Familiarity with Azure AI services, Power Apps, Power Automate, and Dynamics 365
• Experience with change management and user adoption strategies

Technical Skills / Tools

Core Platforms & Tools

• Microsoft Copilot Studio – primary tool for designing and deploying custom copilots.
• Microsoft Power Platform – including Power Virtual Agents, Power Automate, and Power Fx scripting.
• Low-Code Development Tools – familiarity with other low-code/no-code platforms is a plus.
• AI & Conversational Design
• AI Orchestration – understanding how to coordinate multiple AI components and services.
• Prompt Engineering – crafting effective prompts for AI models.
• Conversational UI/UX Design – designing intuitive dialogue flows and chatbot experiences.

Data & Integration

• Azure Data Management – knowledge of data engineering, Testing/QA, Master Data Management (MDM), Reference Data Management (RDM).
• REST APIs & JSON – building integrations with enterprise systems.
• Basic Scripting – Power Fx, JavaScript, or equivalent scripting experience.

Automation & Enterprise Systems

• Business Process Automation – leveraging APIs, connectors, and automation workflows.
• Integration Tools – familiarity with enterprise connectors and integration patterns.

Soft Skills

Consulting & Client Engagement

• Stakeholder Management – engaging business and technical stakeholders effectively.
• Facilitation Skills – leading workshops, gathering requirements, and defining success metrics.
• Client Communication – translating technical concepts into clear business terms.

Analytical & Problem-Solving

• Analytical Mindset – ability to assess business problems, identify AI opportunities, and measure impact.
• Creative Thinking – designing innovative solutions that go beyond standard templates.

Collaboration & Delivery

• Cross-Functional Teamwork – working closely with developers, data engineers, and business SMEs.
• Project Management Awareness – understanding timelines, dependencies, and deployment cycles.

Adaptability & Learning

• Continuous Learning – staying current with AI trends, Copilot Studio updates, and emerging technologies.
• Flexibility – adapting to changing requirements and evolving client needs.

LOCATION: Remote in USA or Canada (Ideally NYC)

Job ID# 3401778

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