COMPANY OVERVIEW:
Our leading IT Managed Service Provider (MSP) client is dedicated to delivering proactive and strategic technology solutions for businesses of various sizes. They specialize in managed IT services, cloud solutions, data protection, cyber resilience, and IT consulting. Their mission is to enable our clients to focus on their core business while we ensure their IT systems are secure, reliable, and aligned with their goals.
POSITION OVERVIEW:
As a Sales Development Representative (SDR), you will be responsible for identifying and qualifying potential new business opportunities for our services. You will be the first point of contact for prospective clients, helping to introduce our solutions and setting the stage for meaningful sales conversations. This is an excellent opportunity to join a growing team and gain valuable experience in the technology industry.
RESPONSIBILITIES:
- Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate qualified leads.
- Respond to and qualify inbound inquiries generated by marketing campaigns or referrals.
- Schedule discovery calls and meetings for Account Executives.
- Maintain accurate records of leads, contacts, and activities in the CRM (Salesforce).
- Collaborate with the marketing and sales teams to refine messaging and improve outreach effectiveness.
- Research target accounts and stay informed on industry trends and competitive landscape.
- Help identify decision-makers and understand prospects' pain points, IT infrastructure, and business needs.
PREFERRED PROFILE:
- 1-2 years of sales, lead generation, or customer-facing experience (B2B preferred).
- Interest in technology and understanding of basic IT concepts (e.g., IT infrastructure, cloud, networking, data protection, cybersecurity).
- Excellent verbal and written communication skills.
- High level of energy, enthusiasm, and a strong work ethic.
- Self-starter with the ability to work independently and as part of a team.
- Experience with CRM and sales engagement tools is a plus (Salesforce).
- Experience in the IT services or MSP industry.
- Understanding of the sales cycle for technology solutions.
- Familiarity with tools such as ZoomInfo, or similar.
LOCATION: Hybrid – Greater Chicago IL area
Job ID# 3326462
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