COMPANY OVERVIEW:

Our client is a Virtual SAN purpose-built for the cloud. Their mission is to enable enterprises to seamlessly transition to and scale their operations in the cloud with a secure, efficient, and cost-effective storage solution. They are looking for a dynamic, technically skilled Solution Architect to drive direct sales and build relationships with Fortune 500 customers. This is a fantastic opportunity for someone with a strong systems background and a passion for enterprise sales

POSITION OVERVIEW:

As a Solution Architect at Silk, you will play a pivotal role in driving revenue growth through direct sales to Fortune 500 customers. You will work closely with the sales and technical teams to deliver innovative solutions to prospective clients, guiding them through technical evaluations, product demonstrations, and closing cycles. This position requires a unique combination of technical expertise, solution-based selling, and the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

RESPONSIBILITIES:

• Assist the sales team in qualifying prospects, understanding customer needs, delivering technical presentations, and conducting product demonstrations
• Help customers understand the value of our client in their cloud environments
• Work closely with customers to understand their business requirements, technical environments, and long-term goals
• Recommend solutions that meet their specific needs while highlighting value offerings
• Play a critical role in driving the sales process, supporting all phases from initial engagement to closing, including conducting technical evaluations and providing input into pricing and packaging
• Build and maintain strong relationships with key technical and business stakeholders within target accounts
• Ensure smooth technical onboarding, integration, and adoption of the solutions
• Provide feedback to the product team based on customer requirements and market trends
• Collaborate with engineering to ensure the feasibility and success of custom solutions
• Stay up to date on the latest cloud technologies, industry trends, and the competitive landscape. Share insights and best practices to improve sales strategies and technical offerings

PREFERRED PROFILE:

• Strong, foundational knowledge in operating systems, networking, security, and scripting/automation. Experience with DevOps practices and CI/CD pipelines is desirable
• Hands-on experience with major cloud platforms (Azure, GCP, AWS), including storage and compute services, networking, security practices, and cloud-native architectures
• 5+ years of experience in a pre-sales or sales engineering role in an enterprise-focused technology company, with a proven track record of driving technical sales and closing large deals
• Experience navigating the enterprise sales process, including building relationships with C-level executives, IT decision-makers, and technical stakeholders in large organizations
• Ability to explain complex technical concepts to a wide variety of stakeholders, both technical and non-technical, through demos, presentations, and proposals
• Strong ability to analyze customer needs and translate them into technical solutions
• Experience conducting product evaluations, POCs, and troubleshooting complex environments is a plus
• Storage-focused technical experience, especially in enterprise or distributed systems
• Experience with high-performance or mission-critical environments is a plus
• Passionate about understanding customer needs and delivering tailored, impactful solutions
• Ability to work effectively across sales, technical, and product teams to drive success
• A results-oriented individual who thrives in a fast-paced, high-growth environment
• Open to learning new technologies and evolving with the cloud storage landscape
• Strong interpersonal and communication skills, with an emphasis on listening to customers and tailoring the message appropriately for different audiences

LOCATION: Remote - Greater Chicago area

Job ID# 3490562

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