Eatertainment General Manager for hot new concept!

A rapidly expanding entertainment company is preparing to launch its 1st location in Los Angeles, with a unique vision to redefine the American entertainment and leisure experience. The brand aims to make its services a part of everyday social life for people of all ages. We are looking for a dynamic, visionary leader to build and scale operations from the ground up.

The Opportunity

We are seeking a General Manager to lead our CA market entry, starting with the opening of our first store. This high-impact role will oversee end-to-end operations, develop expansion strategies, and collaborate closely with our international leadership team. The ideal candidate is a hands-on operator with a startup mentality, a passion for hospitality and entertainment, and a proven track record in launching and scaling service-oriented businesses.

Key Responsibilities

Store Operations

• Operate a new store opening for 1st location.
• Manage store opening, closing, and peak periods (especially evenings and weekends).
• Ensure exceptional service and operational efficiency.
• Implement safety, cleanliness, and compliance standards.

Team Leadership

• Hire, train, and lead a high-performing team.
• Foster a positive, inclusive, and respectful workplace culture.
• Set clear expectations, conduct performance reviews, and mentor team members.

Business Growth

• Monitor KPIs, sales, labor costs, and customer feedback.
• Identify opportunities for improvement in customer experience and operations.
• Collaborate with HQ on market research, site evaluation, and future store development.

Requirements

• 10+ years in management within retail, hospitality, or entertainment industries.
• Proven experience opening and operating a customer-facing location.
• Flexible to work late nights, weekends, and holidays.
• Strong leadership, decision-making, and communication skills
• Comfortable in a high-energy, fast-paced, and startup-like environment.

Preferred Qualifications

• Experience launching businesses or new locations in the U.S. market.
• Background in karaoke, food & beverage, nightlife, or similar entertainment venues.
• Proficiency in managing budgets, P&L, and operational performance metrics.

Additional Information

• Training: Includes 1–3 months of onboarding and training out of country.
• Travel: Occasional travel required for new site exploration and company events.

If you're a passionate, service-driven leader excited to help launch a unique entertainment brand in the U.S., we’d love to hear from you!