Job Overview:
Our Client is a cloud-based SaaS company focused on K-12 safety. They are seeking a Senior Product Manager to lead high-impact initiatives from concept through launch and adoption, partnering closely with engineering to solve challenges. You will steward the roadmap for a critical product area, ensuring measurable outcomes that make learning environments safer, more equitable, and more effective.
In this role, you will translate customer and market insights into clear priorities, align cross-functional teams on strategy, and drive execution with rigor. You will set and track KPIs, close the loop post-launch, and continuously refine the product based on data and user feedback. This is an opportunity to own end-to-end delivery in a mission-driven environment that values collaboration, accountability, and tangible impact for students and educators.
Job Responsibilities:
- Own the roadmap and strategy for an assigned product area and be accountable for measurable outcomes
- Develop deep empathy for IT directors, educators, and students to define problems worth solving
- Evangelize the product internally and align marketing, sales, support, engineering, and leadership on a shared direction
- Maintain a prioritized backlog with clear requirements, designs, and acceptance criteria for the development team
- Drive execution across engineering, adapting processes to the needs of the team and project phase
- Establish baselines and track KPIs to assess launch success and ongoing product performance
- Oversee customer hand-off, acceptance testing, and post-launch monitoring; feed insights back into the roadmap
- Leverage AI tools and workflows across research, requirements, specs, design, documentation, and data analysis; elevate best practices for the team
- Partner cross-functionally to ensure go-to-market readiness and strong product adoption
- Champion a culture of collaboration, ownership, and accountability
Job Requirements:
- 5–7+ years of experience in EdTech or B2B SaaS product management
- Proven track record of owning a product or product line end-to-end with demonstrated execution and impact
- Hands-on experience using AI tools to improve product and software development workflows (e.g., research synthesis, requirements drafting, prototyping, data analysis, documentation)
- Genuine motivation to improve outcomes for students and the educators who support them
- Excellent written and verbal communication skills; able to make compelling technical and strategic cases to executives and development teams
- Ability to move fluidly between autonomous work and close collaboration as project needs evolve
- Strength in holistic, design-thinking problem solving with meticulous attention to detail
- Ability to manage and prioritize multiple projects from early concept through delivery in a deadline-driven environment
- Direct, concise communicator with low tolerance for buzzwords and fluff
- Decisive under ambiguity; comfortable making informed calls with incomplete information
- Comfortable wearing multiple hats on a lean team and contributing to cross-functional initiatives
- Bachelor’s degree (BA/BS) or equivalent experience
- Experience in the K-12 or broader education industry (nice to have)
- Experience designing and implementing AI features at scale (nice to have)