PD 4: Office Management/Staff Officer – Skill Level 3 – HDN (NGA-W)
Duties Include:
- Provide services as a focal point for foreign language and related testing.
- Administer and proctor testing.
- Ensure proper safeguarding of data, assistance in the accountability and maintenance of the NGA Language Lab and testing room equipment,
- Update PeopleSoft records on all individuals who take the Defense Language Proficiency Test (DLPT), Oral Proficiency Interview (OPI), or DoD approved foreign language tests.
- Administer the DLPT for eligible employees, to include federal civilian employees, military personnel, and contractors, if applicable.
- Schedule the OPI with the Defense Language Institute, when applicable
- Complete personnel action requests (PARs) for individuals who qualify for foreign language proficiency pay.
- Collaborate with the other members of HDN and coordinate and collaborate with NGA Directorates and Offices to ensure the NGA foreign language-testing program meets their requirements.
- Support HDN administration of processes for:
- Submission of PAR after receipt of test results, where applicable
- Updating PeopleSoft records
- Maintaining schedules to complete office suspense
- Documenting reasons for delay and updating schedules
- Marketing endeavors include regular updating training announcements to webpage, in-person attendance at NGA sponsored events (NST Conferences, New Employee Orientation, Deployer Conferences, and other briefings/office related meetings).
- Back-up for NGA West for course facilitation to include escorting instructors, receiving, and distributing materials.
- Responsible for regularly updating HDN’s website and correlative training links.
- Roundtable Culture and Language Exchange Program (RCLEP) to include maintaining the Wiki’s and blogs and developing collaborative site for each group.
- Serve as HDN’s point of contact for the NAVIGATE NGA New Employee Orientation will collaborate with NAVIGATE staff to ensure HDNP programs are presented to new employees
- Responsible for maintaining HDNP’s English enhancement webpage
- Support HDN efforts concerning the NGA Human Geography efforts.
- Collaborate with members of NGA, DoD, and the IC on response to taskers, to include data calls metrics, corporate communications, business process improvement, strategic planning, and CONOPs
Required Skills:
- Minimum 6 months demonstrated experience using DTS.
- Minimum 12 demonstrated experience tracking and managing formal taskers.
- Minimum 6 months demonstrated experience using SharePoint
Desired Skills:
- Level 1 proficiency in a foreign language in accordance with the Defense Language Proficiency Test (DLPT)
- Familiarization with Human Language Technology tools such as Mango, SOFTS, Foreign Language Play-Away, GLOSS, etc.