Position CIO-TQB-SO-0006 (1 CFTE/Level 3) Corporate Operations/TQB Office Management/Staff
Officer (Records Management)
Overall Assignment Description:
The Contractor shall provide Staff Officer services for CIO-T, TQ, and TQB to ensure the efficient execution of
records management activities for the CIO-T Leadership, CIO-T Directorate, TQ Office, and TQB Division.
Duties shall include:
• Participate in and support all aspects of records management (ensuring compliance with records
management law, policy, guidelines, etc.) as Records Management Facilitator. Activities include, but are
not limited to:
o Creating and maintaining records management systems for the CIO-T, TQ, and TQB.
o Ensuring that an accurate Office Inventory of all records created or held by the CIO-T, TQ, and TQB
is conducted and reviewed for accuracy on a daily basis.
o Ensuring that an approved Office File Plan is in place to cover all CIO-T, TQ, and TQB records that
are created or received.
o Ensuring that filing systems for hardcopy and softcopy records have been established for the CIO-T,
TQ, and TQB to enable retention and management of all records.
o Ensuring that all CIO-T, TQ, and TQB personnel are trained on where/when/how to file records.
o Ensuring that records are being filed appropriately in the filing systems as determined by the Office
File Plan.
o Ensuring the authenticity and integrity of NGA records through the establishment of full-cycle
management, maintenance and preservation techniques.
o Maintaining regular communication with the primary information office for the CIO-T and TQ, as
well as the information officers spread throughout the CIO-T.
• Prepare periodic CIO-T, TQ, and TQB records management status reports and develop metrics to keep
leadership aware of deliverables.
• Use the Microsoft Office Suite to create, review, maintain, and edit SOPs and informational products
regarding CIO-T, TQ, and TQB records management.
• Help train CIO-T, TQ, and TQB personnel on records management systems and processes.
• Collect, process, organize, and manage records in accordance with appropriate NGA Instructions or
guidelines. Analyze data related to CIO-T, TQ, and TQB records management. Collect measurements
and metrics to improve mission focus. Provide suggestions to improve business processes.
• Participate in and represent CIO-T, TQ, and TQB records management equities in meetings.
• Support and provide back up to other TQB teams and activities. Activities may include Personal IT
Device (PITD monitoring).
• With the assistance of the Government lead, establish milestones and schedules with wide latitude for
independent judgement regarding the resolution of records management problems.
Required Skills and Experience:
• At least 24 months demonstrated experience managing and maintaining records in compliance with
National Archives and Records Administration (NARA) requirements.
• Bachelor’s Degree or equivalent experience (7-10 years) within related field of records management,
project management, information management, or compliance/regulation management.
• Demonstrated experience in business process development, including but not limited to developing and
maintaining diagrams, checklists, and SOPs.
• Demonstrated extensive knowledge of and in-depth experience managing and working records
management, records maintenance, and/or archiving records.
Desired Skills and Experience:
• At least 24 months demonstrated experience designing and delivering briefings, and presenting complex
information to varied audiences, including seniors leaders, such as General/Flag officers, civilian SES or
corporate equivalents