PD 6: Furniture Technician – Skill Level 3 – SIOB office (NGA-W) 

Duties Include: 

• Disassemble, assemble, and repair furniture and systems furniture 
• Manage furniture warehouse inventory to include modular furniture, stick furniture, art and branding items, chairs, and repair parts 
• Track furniture warranties and communication issues/concerns with SIOI leadership 
• Coordinate and track all warranty repairs as required 
• Develop and maintain warehouse inventory in ARCHIBUS. Conduct semi-annual audits to ensure inventory data is accurate 
• Provide monthly inventory status updates and restock recommendations to SIOI leadership 
• Install/move furniture in support of small-sized SIOI projects as directed by government 
• Sponsor/escort furniture repair technicians and exterior furniture installers as needed in support of major SIOI projects 
• Process and complete furniture Work Orders (WOs) within 5 business days of receipt from the Workforce Support Center (WSC). WOs may include, but are not limited to, moving furniture (system and free standing), replacing monitor support arms, moving file cabinets, and assembling furniture. Coordinate WO completion with the WSC and include technician’s notes describing work performed. Any WOs not completed within 5 business days must have revised estimated completion dates coordinated through SIOI and customers by the 6th business day and then be tracked until completion or further revision in coordination with SIOI/customers. 
• Furniture technicians will have access to powered and manual lifts in support of their duties and shall be able to demonstrate their experience in the operation of manual and power lifts IAW NGA safety policies and industry standards. 

Required/Desired Skills and Experience: 

• Add Certified Price Modern furniture installer preferred, or other furniture-related certifications (e.g., Knoll, Steelcase, Encore/Arcadia) 
• Demonstrated experience in understanding/interpreting construction drawings as related to carpentry/furniture installation 
• Demonstrated experience utilizing Microsoft Office Suite such as building spreadsheets, consolidating input across various offices, and edit/update as needed 
• Demonstrated ability to manage/track furniture inventory in IWMS system such as ARCHIBUS