Position Overview:

We are seeking an Accounts Manager to oversee day-to-day accounts receivable operations, billing processes, and customer account management. This role is responsible for ensuring accurate invoicing, timely collections, proper application of payments, and compliance with internal policies and applicable regulations.

The Accounts Manager will play a key role in maintaining the integrity of receivables, supporting financial reporting, and partnering cross-functionally to deliver a strong customer experience. This position requires a hands-on leader who can manage operational workflows while driving process improvements and maintaining strong internal controls.

Key Responsibilities:

• Oversee daily accounts receivable operations, including billing, payment application, collections, adjustments, and account reconciliations.
• Review and analyze account balances to ensure accuracy and resolve discrepancies in a timely manner.
• Manage refund processes, ensuring proper documentation, approvals, and compliance with internal controls.
• Monitor and maintain payment plans or installment arrangements, coordinating with internal teams and external vendors as needed.
• Analyze outstanding balances and implement appropriate collection strategies within established guidelines.
• Ensure accurate posting of payments from various sources and maintain clear audit trails.
• Perform periodic reconciliations of receivable accounts and related general ledger balances.
• Assist with month-end and year-end close processes, including preparation of reports, journal entries, and audit support documentation.
• Maintain invoicing schedules and ensure adherence to established billing policies and timelines.
• Respond to account-related inquiries in a professional and customer-focused manner.
• Collaborate with cross-functional departments to ensure accurate data flow and efficient operational processes.
• Support compliance efforts related to receivables management and financial reporting standards.
• Identify opportunities for process improvements, automation, and operational efficiencies within the accounts function.
• Participate in special projects and additional responsibilities as assigned.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.
• Several years of progressive experience in accounts receivable, billing, or financial operations.
• Strong understanding of accounting principles and receivables management processes.
• Experience working with financial systems, billing platforms, or enterprise accounting software.
• Proficiency in Microsoft Excel and other standard business applications.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Demonstrated ability to maintain confidentiality and handle sensitive financial information.
• Experience supporting audits or financial close activities is a plus.