RESPONSIBILITIES

System Oversight & Enhancement

• Oversee the ERP system as a critical business tool, supporting ongoing improvements and future enhancements
• Maintain a prioritized backlog of system-related initiatives and coordinate development efforts
• Partner with cross-functional teams to align system capabilities with business and operational needs
• Support structured processes related to system updates, testing, and change management
• Monitor system performance and address issues as needed

Administration & Configuration

• Manage daily system operations to ensure reliability and efficiency
• Maintain user access, roles, and system configurations
• Support customization and optimization of system functionality as business needs evolve
• Coordinate system updates, enhancements, and periodic upgrades
• Assist with testing and validation of system changes

Project & Vendor Coordination

• Work with third-party partners and vendors to support system enhancements and integrations
• Assist in the execution of system-related projects, including upgrades and implementations
• Coordinate efforts across internal and external stakeholders to ensure alignment and delivery

User Support & Process Improvement

• Act as a key resource for system-related questions and troubleshooting
• Provide guidance on best practices and system utilization
• Support user training and onboarding as needed
• Identify opportunities to improve processes and system efficiency

Documentation & Reporting

• Maintain documentation related to system configurations, processes, and updates
• Support reporting needs and assist in developing insights from system data
• Ensure appropriate documentation and controls are in place for system changes

QUALIFICATIONS

• Experience working with an ERP system in a financial or operational environment
• Understanding of core business processes, including accounting and reporting
• Exposure to system implementations, upgrades, or enhancements
• Familiarity with data tools, reporting platforms, or system integrations is a plus
• Ability to manage multiple priorities and work across teams
• Strong problem-solving and communication skills