Assistant Branch Manager

Location: Cork City

Industry: Retail | Hardware

Job Type: Full-time, Permanent

Working Hours: 42.5 hours weekly across 5 days – Start time either 7am or 8am

Working Model: 5 days a week including 3 Saturdays out of every 4 required

Type: Full-time, Permanent

About the Company

Our client is a long-established and highly respected retailer within the Hardware sector, with a strong nationwide presence and a reputation built on customer service, product quality and team culture.

With continued growth across their branch network, they are now seeking to appoint an Assistant Manager for one of their key Cork locations.

About the Role

Reporting to the Branch Manager, the Assistant Manager will play a key role in the day-to-day running of the store, supporting operations, leading the team on the ground and ensuring a consistently high standard of customer experience.

This is a hands-on leadership role, ideal for someone who enjoys being on the shop floor, working closely with both customers and team members while contributing to the commercial performance of the branch.

Key Responsibilities

• Support the Branch Manager in the overall day-to-day operations of the store
• Deputise for the Branch Manager when required, taking full responsibility for the branch
• Deliver and maintain exceptional customer service standards across the team
• Lead by example on the shop floor, driving a positive and collaborative team culture
• Support team management including training, performance and day-to-day supervision
• Manage operational elements including rostering, stock control, tills and holidays
• Drive sales through strong product knowledge and customer engagement
• Support in-store merchandising and promotional activities to maximise commercial performance
• Ensure compliance with all company policies and health & safety standards
• Maintain clear and consistent communication across the team

Experience & Requirements

• Previous experience in a retail supervisory or Assistant Manager role
• Experience in a fast-paced retail environment, ideally within DIY, hardware, paints or similar
• Strong customer service focus with the ability to build lasting relationships
• Commercially aware with a track record of contributing to sales performance
• Strong leadership and people management skills
• Excellent communication skills with the ability to give and receive feedback effectively
• Highly organised with strong attention to detail
• Ability to prioritise, multitask and work on own initiative
• IT proficient across Microsoft Office and retail systems
• Flexible with working hours, including weekends
• Retail qualification is desirable but not essential

What’s on Offer

• Basic salary - €35k
• Supportive and team-oriented working environment
• Structured training and development
• 23 days annual leave (plus additional Christmas leave)
• Bike to Work Scheme
• Enhanced maternity, paternity and parent leave
• Generous sick pay policy