POSITION DESCRIPTION

POSITION TITLE:      District Manager

DEPARTMENT:           Operations

REPORTS TO:             VP of Operations/Regional Director

SALARY RANGE:      $85,000 – $98,500 + Bonus Eligibility!

FLSA:                              Exempt

JOIN OUR TEAM

At Our Fitness Clubs, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive—embodied by members and team members alike—is a place where lives are changed because of authentic connections made within our supportive community. 

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 30+ hours per week. All employees receive two complimentary gym memberships—one for themselves and another to give away—plus 401k options. 

• 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
• 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join and join a passionate, fun, and united team!

We are proud to be a ‘Great Place to Work’ certified company!

PURPOSE

The District Manager is energetic, diligent, organized and knows how to drive teams toward results. The ideal candidate has a take-charge personality and a reputation for getting things done. As a District Manager, you will manage and direct operations at several locations within your assigned region. Your job will involve travel between locations and building a team of results-driven, culture-based club leaders. Each day is an opportunity for success. You’ll have the chance to reset, learn, and grow daily, allowing you to make meaningful progress and achieve new victories. We value a fresh perspective and encourage continuous improvement—every day is a new chance to win.

DELIVERABLES

• Responsible for driving pace, financial performance, and consistency in each of the clubs being managed.
• Drive operational goals, objectives, and priorities for all GMs and responsible for attainment of financial results for your district (e.g., member growth, revenue, club operating profit, fitness revenue, labor, employee turnover and member retention). 
• Manage and provide guidance on the district’s operating budget and approve discretionary expenditures (within set guidelines) for all clubs within the district.
• Responsible for the hiring and development of the district team with particular emphasis on club leadership positions.
• Communicate facility challenges and recommend improvement opportunities to the Regional Director/VP of Ops.  
• Responsible for the performance management of team members across the district as required to maintain consistent company standards and financial results. 
• Responsible for communicating and upholding consistent company standards and leading by example for delivering our approach, purpose, and foundation; manage clean, friendly, and well-maintained clubs.
• Ensure managers create and maintain an UPLIFT culture at all clubs within the district. 

MANAGEMENT

• Provide consistent accountability for direct reports through training, coaching, conducting planning sessions, and performance reviews. Recognize good performance and discipline when necessary.
• Hold GMs accountable for driving and delivering results.
• Control club and district labor on a weekly basis to meet budget expectations.
• Analyze data and use in club learnings to drive problem solving at a quick pace.
• Partner with GMs, HR, and recruiters to find and hire new management for clubs.
• Recruit, interview, and hire GMs.
• Provide direction on club leadership hires.
• Lead and facilitate succession planning and talent review processes with club managers.
• Develop direct reports by communicating priorities and equipping the team to achieve results through significant face time and coaching.
• Provide direction to GMs to deliver on agreed upon performance goals and implementation of corporate and regional initiatives.
• Monitor club facilities to ensure execution of our purpose and adherence to company programs and initiatives and offer feedback and direction to GMs.
• Communicate and leverage membership promotions to drive performance.
• Coordinate new or relocation club activities including staffing, training, and team member promotions.
• Resolve the most difficult escalated member concerns that are outside of the authority of the GM to solve.
• Provide resources and direction to ensure that company policies, including loss prevention procedures, employment, and HR policies are enforced.
• Monitor and control retail inventory within each club to drive REVIVE profitability.

LEADERSHIP AND COACHING

• Communicate, lead by example, and motivate the district to understand and develop passion toward the brand, values and strategy.
• Be consistently visible within the district clubs and set the example for providing member satisfaction and team member engagement.
• Create an inspiring environment for GMs to bring us to life.
• Ensure our values are embedded in the management and personnel of each club.
• Work collaboratively and build relationships with regional and corporate departments (HR, Safety, Loss Prevention, Payroll, Accounting, Operations, IT, etc.) to support company directives and initiatives.

PLANNING AND ORGANIZING

• Participate and provide field input into the development of the district P&L, operating plan, and district/regional meetings. 
• Provide direction to the GMs to proactively develop thorough business plans. Ensure the plans are executed with reoccurring performance checkpoints (see management section).Establish priorities and goals for member acquisition and retention.
• Manage club labor with GM.
• Identify, plan, and execute club improvements within the district.
• Facilitate district meetings to ensure alignment with company goals and objectives.
• Review allocated club budgets with GMs and ensure clear actions to achieve goals.

QUALIFICATIONS

• High School Diploma or GED required; Bachelor’s Degree preferred
• 3-4 years of progressive management experience supervising 3-10 employees
• 4-6 years of broad retail/hospitality/service industry experience
• Comparable multi-unit management experience preferred

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