VP of Operations

The Opportunity

Our client is seeking a Vice President of Operations to help lead and scale operations within a service-based business. Reporting to senior leadership, this role will play a key part in driving execution, strengthening teams, and building repeatable operating processes that support growth across existing and future markets.

This leader will bring a practical, hands-on approach, a strong sense of ownership, and the ability to translate strategy into execution while reinforcing a culture centered on accountability and performance.

Key Responsibilities:

Team Leadership

• Recruit, develop, and retain operational leaders and frontline teams
• Establish clear expectations and build a culture of accountability and trust

Operational Excellence

• Standardize operating processes to improve consistency, quality, and efficiency
• Ensure work is completed on time, on budget, and in line with customer expectations

Cross-Functional Collaboration

• Partner with leadership and commercial teams to align operations with growth goals
• Improve communication, handoffs, and coordination across teams

Systems & Reporting

• Support the adoption of operating systems, tools, and reporting rhythms
• Use data and key performance indicators to inform decisions and drive performance

Execution & Change Management

• Lead operational initiatives from planning through execution
• Drive continuous improvement while maintaining operational stability

Qualifications

• Experience leading operations in a service, construction, or field-based environment
• Proven people leader with experience managing and motivating teams
• Strong bias for action and comfort operating in fast-paced settings
• Ownership mindset with high standards for execution and follow-through
• Data-informed decision-maker focused on outcomes
• Strong communicator able to work effectively across levels and functions
• High integrity, resilience, and commitment to building a strong business

Compensation & Benefits

• Competitive base salary, commensurate with experience
• Performance-based incentive tied to operational and growth outcomes
• Comprehensive benefits package and paid time off
• Opportunity for expanded responsibility and career advancement based on performance