General Manager – PE-Backed Plumbing & HVAC Company

Location: Milwaukee Metro Area

Company Overview:

Our client is a private equity-backed platform consolidating home services providers across the United States. With 30+ partner brands and a rapidly expanding footprint, they are committed to operational excellence, customer satisfaction, and building a high-performance leadership team. Their executive leaders are experienced PE operators, and past General Manager hires have included high-performing military veterans with strong leadership skills and next-level execution abilities.

The Opportunity:

As the General Manager, you will lead a $15M plumbing business in the Milwaukee area, overseeing all aspects of operations, growth, and customer experience. This location has a growing HVAC division you will oversee as well. You will have full P&L ownership and be responsible for scaling the business, optimizing performance, and driving profitability. This role is an exceptional opportunity for a results-oriented leader to make a significant impact within a high-growth, PE-backed environment.

Key Responsibilities:

• Own and manage a $15M+ P&L across three locations, driving business growth and financial performance.
• Develop and execute strategic plans to expand market share, improve efficiency, and maximize profitability.
• Lead a team of managers and frontline employees, fostering a culture of performance, accountability, and continuous improvement.
• Oversee service delivery, customer experience, and operational execution to ensure best-in-class results.
• Identify, recruit, and develop top talent, ensuring strong leadership at all levels.
• Champion a customer-centric approach, prioritizing service excellence and long-term relationships.
• Ensure compliance with all relevant regulations, industry standards, and safety protocols.

Qualifications:

• 5+ years of leadership experience, preferably in the home services industry or a related field.
• Strong business acumen with a proven track record of driving growth and profitability.
• Prior P&L ownership with experience managing multi-location operations.
• Exceptional leadership and team-building skills with the ability to motivate and inspire others.
• Strong financial management expertise, including budgeting and performance analysis.
• Outstanding strategic thinking, problem-solving, and decision-making abilities.
• Experience leveraging technology and data to drive operational efficiencies.
• Knowledge of home services industry regulations is a plus.

Interpersonal Qualifications:

• Change agent with the ability to influence and drive improvement across all levels.
• Customer-first mindset with a passion for building strong employee and partner relationships.
• Highly organized, with the ability to execute quickly while maintaining attention to detail.
• Integrity-driven leader with a high personal standard for performance.

Why You’ll Want to Work Here:

• Values-Driven Culture – "We Win Together," "Today Not Tomorrow," and "Performance Not Politics."
• Performance-Based Compensation – Your success directly drives your earnings.
• High-Growth Environment – Operate with startup speed backed by institutional investment.
• Career Development – Leadership training and internal growth opportunities.
• Continuous Learning – Education stipends available for professional development.

Compensation & Benefits:

• Base Salary: $135-155k
• Bonus: Up to 85%
• Benefits: Industry-leading comprehensive benefits package (medical, dental, vision, 401(k) with company match)