Chief Operating Officer (COO)

Location: Greater New Haven, CT (On-Site)

Industry: Family-Owned Construction, Infrastructure, and Property Services Company

Team Size: 150–200 Employees

A family-owned, multi-division company in the construction and property services sector is hiring a Chief Operating Officer (COO) to partner closely with the CEO and executive team to scale the organization from ~$50M to $70M+ in revenue. This is a pivotal leadership role with a track to President, ideal for a hands-on operator with strong financial acumen, P&L ownership, and experience driving growth across multiple business units.

The Opportunity

As COO, you’ll serve as the operational backbone of the organization—leading cross-functional teams, optimizing internal systems, and elevating core business processes. You’ll take ownership of key functions including finance, HR, legal, and safety, while also playing a critical role in defining divisional structure, building out high-performing teams, and scaling the business for long-term growth.

Key Responsibilities:

• Operational Leadership
• Oversee day-to-day operations across multiple service lines and business units
• Implement and optimize systems to support growth and improve efficiency
• Hire, mentor, and manage operational leaders across functions (HR, Admin, Safety, etc.)
• Track performance metrics and drive accountability across teams
• Financial Oversight
• Monitor daily cash flow, oversee monthly reconciliations, and manage banking relationships
• Review and certify borrowing base reports; open and manage bank accounts as needed
• Partner with accounting to ensure accurate P&L tracking by division
• Interface with attorneys, advisors, and financial institutions to support M&A and financing events
• Strategic Execution
• Assist in separating and structuring business units for future sale or operational independence
• Lead or support special projects related to compliance, safety, legal filings, and licensing
• Coordinate with CEO on course corrections and business unit performance
• HR & Legal
• Oversee compliance with state and federal labor laws, benefits, and company policies
• Sign off on offer letters and manage org-wide HR planning, including staffing and scheduling
• Lead vendor negotiations and contractor agreements (including legal, real estate, and leasing)
• IT, Safety, and Admin
• Manage relationships with key IT and telecom vendors
• Ensure all operations comply with safety standards and state licensing requirements
• Drive digitization and modernization initiatives (e.g., contracts, VOIP, 401k systems)

Ideal Candidate Profile:

• Veteran or high-integrity leadership background preferred
• 10+ years of progressive operational leadership experience with a background in construction, infrastructure, contracting, or related services
• Proven P&L ownership and familiarity with banking and finance
• Experience in a roll-up, buy-and-build, or PE-backed environment
• Track record of managing complex teams across multiple business lines
• Experience professionalizing and scaling a growing business
• Comfortable balancing high-level strategy with day-to-day execution
• Strong interpersonal skills with ability to lead through influence and collaboration

What’s In It For You:

• Direct line to the CEO with opportunity to grow into a President role
• High-impact role in a founder-led company with growth momentum
• Influence over org structure, strategic direction, and team-building
• Base salary in the mid-high $100Ks with a total comp of low $200Ks
• Bonus potential tied to performance/growth, and long-term incentive opportunities