The Opportunity: General Manager

Location: Connecticut

Company Overview:

Our client is a rapidly growing residential home services platform backed by private equity. The organization partners with established local service businesses and supports their growth through operational leadership, shared resources, and a commitment to strong customer service.

As the company continues expanding across multiple markets, it is seeking operational leaders who can drive performance, lead teams, and scale service operations.

Position Overview:

The General Manager will lead operations for a residential service business in Connecticut. This role carries full P&L ownership and is responsible for driving operational performance, revenue growth, and team leadership across both field and office staff.

The ideal candidate will be a strong operator with experience leading field-service teams and improving business performance within a growing organization.

Primary Responsibilities and Duties

• Lead daily operations of a residential service business
• Maintain full P&L responsibility and drive financial performance
• Oversee field teams, service operations, and customer experience
• Implement operational processes and performance metrics
• Recruit, develop, and lead managers, technicians, and office staff
• Strengthen company culture and communication across teams
• Partner with executive leadership to support business growth

Key Qualifications and Skills

• Experience leading a P&L-driven business or operational unit
• Background in field services, construction, mechanical services, or similar industries
• Experience managing technicians, tradespeople, or field teams
• Strong leadership, operational, and people management skills
• Ability to drive accountability, performance, and operational improvement

Experience Level

• 7+ years of leadership experience in operations, branch management, or general management
• Experience leading service-based or field operations teams
• HVAC, plumbing, construction, mechanical services, or similar industry experience preferred

Compensation

• Base Salary: $200,000
• Performance-based incentive plan
• Comprehensive benefits package

Next Steps:

If you’re interested and would like to schedule an introductory call, please contact TheMilVet directly at themilvet.org/careers by emailing your resume to our recruiting at: recruiting@themilvet.org.