The Opportunity: General Manager

Location: Seattle, Washington

Company Overview

An established organization with a broad operational footprint is focused on strengthening business performance, improving efficiency, and supporting continued growth.

The company emphasizes accountability, teamwork, employee development, and continuous improvement while maintaining a strong commitment to customer satisfaction and operational excellence.

Position Overview

The General Manager will lead business activities within an assigned market, overseeing financial results, team performance, and day-to-day execution.

This leader will work closely with regional management and functional teams to improve profitability, strengthen operations, and identify opportunities for business expansion.

Key Responsibilities

• Direct overall business performance with full P&L accountability.
• Lead and develop operational and commercial teams.
• Develop and execute strategies to increase revenue and profitability.
• Manage budgets, monitor financial results, and improve cost efficiency.
• Establish performance expectations and strengthen team accountability.
• Improve operational processes, resource utilization, and service delivery.
• Identify growth opportunities and build customer relationships.
• Partner with senior leadership to implement business priorities.
• Ensure adherence to safety standards and applicable regulations.
• Coach employees and support leadership development.

Qualifications

• Bachelor's degree or a comparable combination of education and experience.
• Minimum of 7 years of related professional experience.
• Strong customer service, sales, and operational management capabilities.
• Excellent teamwork, communication, organizational, and time management skills.
• Sound judgment and demonstrated problem-solving abilities.
• Experience with multi-stop routing systems and dispatch processes.
• Familiarity with Navision, Microsoft Office, and routing/logistics software.
• Understanding of financial statements and experience managing budgets.
• Knowledge of equipment inventory, including proper cleaning, repair, servicing, and maintenance procedures.
• Valid driver's license.

Work Environment & Travel

This is a Seattle, Washington-based leadership position with responsibility for operations across an assigned geographic market. The role includes certain physical requirements, including walking, lifting, bending, and handling equipment.

Compensation

Base Salary: Approximately $120K–$185K annually

Benefits: Medical, dental, and vision coverage; paid time off; 401(k) with employer matching; life and disability insurance; and additional employee benefits.