Location: Dubai & Middle East
Salary: AED 24,000 – 28,000 per month + extensive commission plan
Industry: Workplace Technology (AV, UCC + System Integration company)
About Our Client
Our client is a leading digital enablement and collaboration solutions provider, transforming how people and technology connect to deliver exceptional workplace experiences. With a strong presence across the Middle East and a global client portfolio that includes major multinational organisations, the company delivers end-to-end Unified Communications & Collaboration (UCC) and Workplace Management solutions supported by award-winning managed services.
This is an excellent opportunity to join a high-growth organisation offering long-term career progression and exposure to complex, high-value projects across the region.
The Role
We are seeking an experienced UCC Business Development Manager to lead the Unified Communications & Workplace Management business unit, driving new business across Dubai and the wider Middle East.
The role will focus on strategic business development, market expansion, compliance, and partner management within the UCC and Voice sector. The successful candidate will be responsible for developing key accounts, strengthening market presence, and accelerating growth across the region.
Key Responsibilities
- Own and drive the development of the UCC & Workplace Management business unit, with a strong focus on new business generation
- Develop and execute business development strategies to identify, pursue, and secure UCC-focused contracts
- Build and maintain strong relationships with key clients, consultants, vendors, and industry stakeholders within the Middle East
- Act as the subject matter expert for UCC solutions, providing insight into market trends, emerging technologies, and growth opportunities
- Maintain expertise in UCC market requirements, certifications, compliance standards, and security frameworks
- Manage strategic alliances and partnerships with UCC and Workplace Management solution providers
- Oversee sales forecasting, pipeline management, reporting, and business analysis for senior leadership
- Establish and maintain professional relationships with senior client sales and marketing teams
- Provide regular market intelligence and performance updates to support strategic decision-making
- Carry out additional duties as required to support business growth
Candidate Profile
The ideal candidate will be commercially driven, technically knowledgeable, and comfortable operating in a fast-paced, regional business environment.
Key Skills & Competencies
- Strong understanding of UCC, Workplace Management, AV, Voice, and UCaaS technologies
- Ability to apply local market strategies aligned with wider business objectives
- Strategic thinker with strong problem-solving and analytical skills
- Proven experience negotiating and managing complex UCC contracts
- Strong leadership and stakeholder management capabilities
- Excellent communication and presentation skills
- Ability to manage multiple priorities in a dynamic environment
- Proficiency in CRM platforms (Salesforce preferred) and UCC-related sales tools
- Strong forecasting, reporting, and business analysis skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Client-focused mindset with strong relationship-building skills
Experience Required
- 4–6+ years’ experience in business development
- Background in Unified Communications, Audio Visual, Voice, Construction, or related technology sectors
- Experience with quoting within AV, Video Conferencing, UCaaS, or Unified Communications is highly desirable
- Experience in sales operations reporting; Salesforce experience preferred
- Proven experience delivering complex commercial or strategic initiatives
- Experience working across the Middle East or in multi-region organisations is advantageous
What’s on Offer
- Salary of AED 24,000 – 28,000 per month + Extensive commission plan
- Opportunity to lead and grow a regional UCC business unit
- Exposure to high-profile clients and projects across the Middle East
- Clear long-term career progression
- Inclusive, collaborative, and high-performance company culture
Diversity & Inclusion
Our client is committed to providing an inclusive and equitable workplace. All qualified applicants will receive consideration without regard to race, religion, gender, age, nationality, disability, or background.