THE COMPANY:
This growing company in the USA is a distributor of industrial products. They specialize in supporting a variety of equipment-heavy industrial customers across Manufacturing, MRO, Agriculture, Chemical, Mining, Oil / Gas / Refineries, Marine, Construction, Data Centers, and more.
The multi-branch organization is employee-owned, offering long-term promotion and income growth opportunities. Employees here care about customers and contribute to the long-term success of the business.
THE JOB:
Working at the company's Seattle distribution center, you will be trained to assist incoming customers while also supporting fabrication of industrial products on-site depending on customer needs. This is a full-time, permanent Monday through Friday job opportunity that offers long-term growth.
Key responsibilities include:
- Greet customers and ask questions to understand their needs.
- Identify suitable industrial products and components.
- Research unfamiliar products and involve specialists when needed.
- Process transactions and maintain accurate customer/inventory records.
- Build industrial and hydraulic assemblies.
- Use measuring tools, saws, crimpers, and other production equipment safely.
- Assist with phone/email work orders between walk-in customers.
- Support material movement, stocking, cleanliness, and organization.
This is a great opportunity for a hands-on, customer-oriented person who enjoys working in industrial or construction settings. The right person for this role will be quick to pick up on mechanical/industrial products.
THE QUALIFICATIONS:
- 1+ year(s) of customer service and/or sales experience
- Exposure to industrial or construction settings
- Strong customer service skills. Not afraid to ask customers questions to offer solutions
- Experience working with industrial Contractors and Purchasing personas is a bonus!
- Able to lift up to 50 pounds
- High school degree required
- Can pass background checks and drug screens
- Able to work at the Seattle branch Monday through Friday, 8-5 or 7-4 PST
THE BENEFITS:
- $58,240–$62,400 in year 1 annual earnings ($28-30/hour starting rate)
- Employee Stock Ownership Program, ESOP + Profit Sharing opportunities
- Medical, dental, and vision benefits
- 401(k) + match retirement plan
- Paid time off & Holidays off
- Long-term professional growth and development opportunities within a growing organization