Manager, Quality Department

Lead Quality Excellence in Mission-Critical Power Solutions

A leading manufacturer of mission-critical power and electrical solutions is seeking a Quality Department Manager to lead quality assurance and quality control activities for its Critical Power Solutions division. This role is responsible for ensuring products, services, and supplier materials meet industry standards, internal design requirements, and customer expectations.

This is a highly visible leadership role with direct impact on product quality, compliance, supplier performance, and continuous improvement across manufacturing and service operations.

What You’ll Do

Lead Quality Strategy

• Own and lead all quality assurance and quality control activities for the Critical Power Solutions division
• Ensure products, services, and supplier materials meet industry standards, internal specifications, and customer expectations

Build & Maintain Quality Systems

• Develop, implement, and continuously improve the Quality Management System (QMS)
• Maintain Quality Standard Procedures (QSPs) and Standard Operating Procedures (SOPs) across product lines, services, and acquisitions

Ensure Compliance & Certification

• Maintain ISO 9001 certification
• Prepare for and participate in internal, external, and customer audits

Lead & Develop Teams

• Manage, mentor, and develop the quality team through training, cross-training, and performance management
• Align team development with company policies and wage programs

Drive Manufacturing & Supplier Quality

• Establish inspection plans, manufacturing check sheets, and testing procedures
• Qualify, evaluate, and partner with suppliers to ensure quality and certification compliance

Resolve Quality Issues

• Oversee root cause analysis and resolution of nonconformances, MRRs, and field issues
• Implement corrective and preventive actions and ensure timely customer resolution

Support Continuous Improvement

• Identify opportunities for product improvements, cost reductions, and customer-driven initiatives

Manage Programs & Reporting

• Oversee calibration programs and support RMA/VRMA processes
• Manage QA staffing plans and budgets
• Prepare and present monthly quality performance reports

What You Bring

• Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related discipline (or equivalent experience)
• Experience:
• 10+ years in quality assurance or quality control within a manufacturing or technical environment
• 5+ years of people leadership experience
• Technical Expertise:
• ISO 9001, SPC, Root Cause Analysis, and quality methodologies
• Strong understanding of electrical/electronic systems, controls, and testing
• Experience with Lean, Six Sigma, 5S, Kaizen, and JIT
• Leadership & Communication:
• Proven ability to lead teams and influence cross-functional partners
• Strong analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills

What’s in It for You

• Comprehensive Health Coverage: Employer-paid medical, dental, and vision coverage (approximately 90%)
• Retirement Savings: 401(k) with company match
• Time Off: Vacation accrual starting after 90 days plus 12 paid holidays
• Career Growth: Training programs, leadership development, and educational assistance
• Additional Perks: Profit sharing, wellness programs, and on-site fitness center

Why Join?

You’ll join a team committed to quality, innovation, and operational excellence—delivering mission-critical power solutions that support data centers, infrastructure, and essential services across North America. This is an opportunity to lead, influence, and build best-in-class quality systems within a stable, growth-oriented organization.