Job openings

International Account Relationship Manager:

Millions of customers worldwide rely on trusted industrial product and supply chain partners to keep their operations running efficiently and their people safe. In this role, you will own the growth and loyalty of key international accounts, turning consultative relationships into measurable revenue growth and long-term partnerships. Your work will directly support customers by ensuring they have the products, services, and expertise they need, exactly when they need them.

Performance Objectives

• Grow assigned international account revenue by 15%+ year-over-year through product expansion, inventory management programs, and increased digital adoption within 12 months.
• Convert at least three new strategic opportunities per quarter into contracted business through consultative selling, technical expertise, and customer engagement.
• Increase customer satisfaction and retention scores to above 90% by leading quarterly business reviews, resolving supply chain challenges, and integrating solutions into customers’ maintenance, repair, and operations (MRO) processes.
• Increase inventory management program adoption by 20% across the portfolio within the first 18 months.
• Partner with product, logistics, and digital teams to deliver customized solutions that reduce customers’ total cost of ownership by 8–12%.
• Develop and execute annual account plans that forecast pipeline, identify risks, and consistently achieve or exceed sales targets.

Environment & Resources

You will report to the Director of International Sales and collaborate with a global network of account managers, technical specialists, and supply chain professionals. You will have access to a comprehensive industrial product portfolio featuring more than one million SKUs, advanced CRM and analytics tools, travel and entertainment resources, and marketing support for customer-facing events.

This is a hybrid role based in a major international business hub, with approximately 30–40% travel required to visit customer locations and support business growth initiatives.

Essential Qualifications

• 5+ years of success in B2B account management or consultative sales within industrial, MRO, facilities management, or supply chain environments, including international customer relationships.
• Demonstrated ability to grow multi-million-dollar accounts through strategic relationship management and solution-based selling.
• Strong analytical skills with experience evaluating customer spend, identifying growth opportunities, and presenting ROI-focused recommendations.
• Fluency in English and at least one additional language. Spanish, Mandarin, or Portuguese proficiency is preferred.
• Experience leading cross-functional initiatives involving inventory management, safety programs, procurement, or facility operations.
• Ability to work effectively across cultures, regions, and global time zones.

Why Join Us?

• Help businesses across manufacturing, healthcare, hospitality, transportation, and other industries operate safely and efficiently.
• Leverage a broad portfolio of industrial products, inventory management solutions, and digital tools that deliver measurable customer value.
• Join a collaborative and inclusive culture that values continuous learning, professional development, and career advancement.
• Enjoy competitive compensation, strong organizational stability, and opportunities to make a meaningful impact with global customers.



Ready to Make an Impact?

If you are passionate about building strategic customer relationships, driving international business growth, and delivering solutions that help organizations succeed, we encourage you to apply and become part of a team dedicated to supporting customers around the world.