Job openings

Summary of Job:

The Sales Development Representative’s primary goal is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging.

The Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs.

Key Role and Responsibilities:

1. Lead Generation and Qualifying

● Research and qualify marketing generated leads.

● Research and qualify individually generated leads.

● Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email) to generate new sales opportunities.

● Identify prospect's needs and suggest appropriate products/services.

● Set up meetings or calls between (prospective) customers and sellers.

● Record all activity and maintain database accuracy.

2. Sales support:

● Communicate with customers, making outbound calls to potential customers, and following up on leads.

● Understand customers' needs and identify sales opportunities.

● Build long-term trusting relationships with prospects to qualify leads as sales opportunities.

● Answer potential customers' questions and send additional information by email.

Keep up with product and service information and updates to accurately describe features of products and services.

● Achieve meeting targets.

● Report on weekly, monthly, and quarterly results.

Education and Experience:

● 3 - 4 Year Marketing or Sales related qualification, preferred.

● 1 - 2 Years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education.

● Ability to multitask, manage projects and work under pressure.

● Excellent interpersonal and negotiation skills.

● New business development experience would be beneficial.

● Excellent verbal and written communication skills.

● Basic data analysis skills.