The Company
Our client is an established technology solutions provider. They partner with businesses across a range of industries to design, install, and support the systems that keep their operations running, including security, fire alarm, network, and low voltage solutions. Their focus is helping customers work more efficiently and get the most out of their technology investments. Due to continued growth, our client is adding an Alarm Designer to their team.
The Alarm Designer Position:
The Alarm Designer works with the sales, engineering, and project teams to support the design, installation, and service of commercial fire alarm, intrusion, door control, BDA, and other low voltage systems, from pre-sales through project closeout.
The Alarm Designer works closely with designers, engineers, and tech support on a variety of tasks pertaining to the systems installed by the company. These tasks may include, but are not limited to:
- Layout and design of fire alarm, intrusion, and door control systems, including spots and dots, shop drawings, submittals, and as-builts
- Develop post-sales design drawings and engineering packages
- Prepare proposals and RFP responses, including takeoffs, bills of material, and pricing
- Precode projects to determine AHJ jurisdictions, code references, and permitting requirements
- Work closely with the administrative and licensing teams to make sure proper licenses and permits are in place
- Engineer solutions to customer requests for special system functionality
- Support internal and external engineering teams on medium to high complexity projects
- Provide Level II and Level III technical support to diagnose and resolve customer issues
- Review technical documentation and provide feedback as requested
- Provide input and feedback prior to the deployment of system upgrades and major modifications
- Update Autotask and/or CRM tickets and track task progress and performance metrics
This position is fully remote; however, applicants must reside in one of the following states: Arkansas (AR), Florida (FL), Georgia (GA), Maryland (MD), Michigan (MI), Minnesota (MN), Mississippi (MS), Nevada (NV), New York (NY), North Carolina (NC), Ohio (OH), Oregon (OR), South Carolina (SC), Tennessee (TN), Texas (TX), or Virginia (VA).
Preferred Experience, Skills & Abilities of the Alarm Designer Position:
- High School Diploma required
- 3+ years of experience designing, engineering, installing, or supporting commercial fire alarm, intrusion, access control, or low-voltage systems preferred
- Strong understanding of system design, including layouts, drawings, takeoffs, bill of materials, and technical documentation
- Knowledge of NFPA codes, AHJ requirements, permitting processes, and industry standards
- Ability to read and interpret architectural plans, electrical drawings, and system specifications
- Strong troubleshooting, problem-solving, and technical support skills with the ability to diagnose and resolve issues
- Strong communication, organization, and project management skills with the ability to manage multiple priorities and meet deadlines
- Strong organizational skills with the ability to complete required documentation, track productivity metrics, and meet deadlines
- Ability to work independently and collaborate effectively with internal teams, customers, and project stakeholders
Compensation, Benefits, and Structure of the Alarm Designer Position:
The position is permanent and full time, with a competitive salary structure based on skills and experience. This position operates during the working hours of 8:00AM EST to 5:00PM CT. The Company provides a generous benefits package including health insurance, paid time off, 401k, and fully provided company equipment. This position is fully remote.
The Recruitment Process for the Alarm Designer Position:
The recruiting process is designed to ensure that we make the right hire for this critical position and will include a combination of phone and video interviews, candidate assessments, a pre-employment background check and drug test. The process is designed to make sure that candidates are aligned with the Company’s long-term goals and have shared core values.
Our Client is an Equal Opportunity Employer!