Ernie's On The Creek is a new riverfront open-concept dining experience nestled on the Paint Creek river in Downtown Rochester, MI. Under the same ownership as the Rochester Corner Bar, this new location is opening soon in Spring 2024! Ernie’s On The Creek will feature a Mediterranean menu and premium craft cocktails providing the perfect match to an unbeatable riverfront view for a night out with family and friends!

Ernie’s On The Creek is looking for a Front of House Manager that will provide leadership to employees and exceptional customer service experience in the next exciting phase of growth for the team.

Perks for the Front of House Manager Position

·       Upbeat and positive environment!

·       Ability to bring new perspective and experience to expand the customer experience.

·       Ability to play a key role in the success of the restaurant.

·       This is a full-time, permanent position with compensation being determined on experience, skills, and abilities.

The Front of House Manager Position

Ernie’s On The Creek is looking for a Front of House Manager to oversee the dining room, bar, and customer experience, including managing and training employees on the restaurant floor and bar, managing work schedules, coordinating reservations with the host, ensuring health and safety is top priority, reviewing financial statements to maintain profitability, managing suppliers, inventory, and cash registers, assist in the hiring process, etc.

For an individual to be successful as the Front of House Manager, they need to have a high level of enthusiasm and passion for their work, ability to be self-motivating, business savvy, and maintain good leadership. 

Desired Experience, Skills, and Abilities for the Front of House Manager Position

·       Craft cocktail experience is required

·       Management experience in the Food & Beverage industry is preferred

·       Experience in training and developing

·       Strong leadership and motivational skills

·       Strong time management skills

·       Strong communication and interpersonal skills that foster collaboration, and teamwork

·       Knowledge of industry health and safety standards

·       Strong customer service skills

·       Software experience in POS, Microsoft Office, and Liquor Control System

Compensation & Structure for the Front of House Manager Position

This is a full-time, permanent position that offers growth potential within the company. The Front of House Manager reports to the General Manager.

The Recruiting Process for the Front of House Manager Position

The recruiting process is designed to be a thorough, two-way evaluation to ensure that the best decision is made by both the company and the candidate. Given this, multiple steps are required, including a phone interview, in-person interviews, candidate assessments, and a pre-employment background check.

Ernie’s On The Creek is an Equal Opportunity Employer!