RESTAURANT MANAGER Iconic Scratch-Kitchen BBQ Destination | Syracuse, NY | Troy, NY

About Us We're not just another restaurant — we're a destination. We have built a legendary reputation for authentic, award-winning BBQ and scratch cooking. We pride ourselves on being a 100% Scratch Kitchen, using only the finest cuts of meat and freshest ingredients. Our menus are rooted in the traditions of Southern barbecue with flavors that give our dishes their own distinctive character.

The Opportunity As Restaurant Manager, you'll be a key leader in our overall operations, ensuring every guest experience reflects our high standards of quality, authenticity, and legendary service. You'll oversee both front and back-of-house operations in a fast-paced, high-energy environment where BBQ excellence and hospitality are the standard.

What You'll Do

• Oversee daily restaurant operations ensuring smooth service execution across all areas
• Manage and mentor both FOH and BOH staff, fostering a positive and productive team culture
• Maintain our commitment to scratch cooking, BBQ traditions, and exceptional guest service
• Ensure food quality, consistency, presentation, and service standards are upheld at all times
• Manage inventory, ordering, labor costs, and operational cost controls
• Oversee the guest experience from arrival to departure, handling concerns and ensuring satisfaction
• Collaborate with leadership on menu execution, special events, and promotional activities
• Train and develop team members on proper techniques, recipes, and service standards
• Monitor operational efficiency and implement cost-saving and revenue-driving measures
• Handle high-volume service periods with efficiency and composure across all departments
• Manage scheduling, hiring, and performance management for restaurant staff

What We're Looking For

• 3+ years in restaurant management or a similar leadership role in high-volume restaurants
• Knowledge of and appreciation for authentic BBQ and Southern cuisine
• Experience managing both FOH and BOH operations
• Proven ability to lead, train, and inspire diverse restaurant teams
• Commitment to delivering exceptional guest experiences
• Dedication to maintaining high food quality, service, and safety standards
• Ability to thrive in a busy, fast-paced restaurant environment
• Available to work nights, weekends, and holidays as needed
• Quick-thinking problem-solver who handles challenges effectively

What We Offer

• Competitive salary based on experience
• Work in a 100% scratch kitchen environment with legendary hospitality
• Growth and advancement opportunities within an iconic, award-winning brand
• Employee dining benefits
• Dynamic, high-energy work environment
• The opportunity to be part of a passionate culinary and service team