General Manager - Applebee's Buffalo, NY

About the Opportunity

We're seeking an experienced and energetic General Manager to lead our Applebee's restaurant in Buffalo, NY. This is an exciting opportunity to take ownership of a high-volume casual dining establishment and build a winning team culture while delivering exceptional guest experiences.

Compensation & Benefits

• Salary: $70,000 - $80,000 annually
• Performance-based bonus plan
• Comprehensive benefits package

Position Overview

As General Manager, you'll be responsible for the overall success of the restaurant, including financial performance, operational excellence, team development, and guest satisfaction. You'll create a positive work environment that motivates your team to deliver outstanding service while achieving business goals.

Key Responsibilities

Operations Management

• Oversee all daily restaurant operations, ensuring compliance with Applebee's standards and brand guidelines
• Maintain high standards for food quality, service, cleanliness, and safety
• Manage inventory, ordering, and cost controls to optimize profitability
• Ensure compliance with all health, safety, and alcohol service regulations

Financial Performance

• Drive sales growth and achieve revenue targets
• Control labor costs, food costs, and other expenses to meet budget goals
• Analyze financial reports and implement strategies to improve performance
• Manage cash handling procedures and maintain accurate financial records

Team Leadership

• Recruit, hire, train, and develop a high-performing team
• Create staff schedules that balance labor costs with operational needs
• Conduct performance evaluations and provide ongoing coaching
• Foster a positive, inclusive workplace culture that reduces turnover
• Lead by example and maintain high morale

Guest Experience

• Ensure every guest receives friendly, efficient service
• Handle guest concerns professionally and resolve issues effectively
• Build relationships with regular customers and the local community
• Monitor guest feedback and implement improvements

Qualifications

Required:

• 3+ years of restaurant management experience, preferably in casual dining
• Proven track record of achieving financial goals and driving sales
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Knowledge of P&L management and cost control strategies
• Ability to work flexible hours including nights, weekends, and holidays
• ServSafe or Food Safety certification (or ability to obtain)
• Valid driver's license

Preferred:

• Previous General Manager experience in a similar concept
• Experience with Applebee's systems and procedures
• Bachelor's degree in Hospitality Management, Business, or related field

What We're Looking For

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, has a passion for hospitality, and knows how to inspire a team. You should be results-driven, detail-oriented, and committed to creating memorable dining experiences for every guest.

Why Join Us?

• Lead a well-established brand with strong community presence
• Competitive compensation with earning potential through bonus program
• Comprehensive benefits package
• Opportunities for career advancement within our organization
• Supportive corporate team and resources