Job Title: Payroll Coordinator

Salary: £30,000 to £33,000

Location: Sittingbourne

Working Pattern: Monday–Friday 8.30am to 17.00pm

Location: Hybrid – 3 days in office, 2 day working from home

Role Purpose

The Payroll Coordinator is responsible for the accurate and timely end-to-end processing of payroll for over 2,000 employees across weekly and four-weekly payroll cycles. The role supports compliance with UK payroll legislation while contributing to the companies mission of quality, ethics, and community.

Core Responsibilities

• Coordinate and accurately manage end-to-end payroll processing for 2,000+ employees on weekly and four-weekly payroll cycles
• Ensure all payroll deadlines are met or exceeded
• Reconcile payroll data, investigate discrepancies, and implement corrective actions where required
• Assist with pension administration, including auto-enrolment assessments and pension contributions
• Provide cover for the Payroll Manager during periods of holiday or absence
• Carry out any other reasonable requests in line with the role

Learning & Development

• Produce clear, well-documented payroll process notes with a focus on continuous improvement
• Maintain awareness of changes in payroll legislation and government budgets impacting payroll processing
• Apply up-to-date knowledge of PAYE, NIC, statutory payments, and payroll thresholds, including:
• Redundancy payments
• SMP, SAP, SPP, ShPP
• SSP
• Salary exchange initiatives

Team Collaboration

• Liaise with teams across the business to ensure payroll data is recorded and reported accurately and on time, in line with company policies
• Respond to payroll queries clearly, professionally, and efficiently
• Support and guide team members in the effective use of People and Payroll systems
• Produce payroll reports and provide data to internal and external stakeholders, including ONS, HMRC, and auditors
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Knowledge, Skills & Experience

• Minimum of 3 years’ experience in payroll coordination or a senior payroll support role
• Confident user of payroll software (experience with Access systems desirable)
• Strong understanding of UK payroll legislation and HMRC requirements
• Excellent attention to detail with the ability to meet strict deadlines
• Strong numerical ability and advanced Excel skills
• Proven experience handling people data professionally and confidentially

INDAB