As Human Resources Manager, you will serve as a strategic business partner, working directly with senior leadership to design and execute the comprehensive Human Capital strategy. You will play a key role in the organization’s evolution, leading initiatives that directly impact talent attraction, development, and retention, both at the corporate level and within a large-scale distribution network. This position combines strategic vision with hands-on execution in a high-growth environment.

RESPONSIBILITIES

Human Capital Strategy

▪ Design and implement the Human Resources strategy aligned with business objectives and international expansion plans.

▪ Act as a Business Partner to senior leadership, advising on talent decisions, organizational structure, and company culture.

▪ Lead organizational transformation processes in fast-growth environments.

Talent Acquisition and Management

▪ Develop talent acquisition strategies for executive, commercial, and distribution network profiles within a competitive MLM market.

▪ Oversee the full recruitment lifecycle, including sourcing, selection, hiring, and onboarding for corporate employees and distribution network leaders.

▪ Design and implement succession planning and career development programs for critical positions at both national and international levels.

Compensation, Benefits, and MLM Incentives

▪ Manage competitive and equitable corporate compensation structures at a Fortune 500 standard.

▪ Collaborate with the commercial team in the design and review of the Compensation Plan for Independent Distributors, the most strategic asset of the MLM model.

▪ Conduct market benchmarking (MLM, retail, and consumer goods industries) to ensure competitiveness in attraction and retention strategies.

Culture, Engagement, and Distributor Community

▪ Lead organizational culture initiatives that reinforce the values of entrepreneurship, growth, and community.

▪ Design wellness, recognition, and engagement programs for both corporate employees and the distributor network.

▪ Conduct employee climate measurements (eNPS, pulse surveys) and develop action plans with measurable impact.

Labor Relations and Compliance

▪ Ensure compliance with Mexican labor regulations, including the Federal Labor Law (LFT), IMSS, INFONAVIT, and applicable federal and state regulations.

▪ Manage labor relations, conflict prevention, and, when necessary, union negotiations.

▪ Maintain auditable HR policies, procedures, and controls under international corporate standards.

Performance Management and Organizational Development

▪ Implement performance evaluation systems (OKRs, KPIs) aligned with the company’s strategic objectives.

▪ Provide executive coaching and advisory support to directors and managers in leading high-performance teams.

▪ Lead Learning & Development (L&D) initiatives for the corporate workforce and leaders within the distribution network.

REQUIREMENTS

▪ Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field.

▪ Postgraduate degree or master’s degree preferred (MBA, MHRM, or similar).

▪ Minimum of 8 years of Human Resources experience, including at least 4 years in a senior leadership role within consumer goods, retail, or MLM companies.

▪ Proven experience in direct sales, multi-level marketing, or independent distribution business models is highly desirable.

▪ Experience in high-growth environments, organizational transformation, and market expansion.

▪ Strong knowledge of Mexican labor legislation (LFT, IMSS, INFONAVIT).

▪ Experience in compensation and incentive design, ideally within direct sales models.

▪ Proficiency with HR systems (HRIS such as SAP, Workday, or similar platforms).

▪ Experience managing labor relations and unions.

▪ Knowledge of performance evaluation methodologies (OKRs, KPIs, 9-box).

▪ Strong analytical skills and experience in People Analytics.

▪ Advanced English and Spanish proficiency.

▪ HR certifications (SHRM, HRCI) are desirable.

We do not discriminate in the acceptance or referral of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or any other legally protected characteristic.