Sr. Account Manager

Hybrid 3-4x in-office, Mountainview CA

Our client is a fast-growing Series C unicorn, that is redefining the way users interact with local content and their local communities. By bridging local users, local content creators, and local businesses, their mission is to foster safer, more vibrant, and authentically connected lives. Through robust collaborations with thousands of local publishers and businesses across the nation, they are revolutionizing how a new wave of readers access and engage with essential, locally sourced content & information right in your community. They are the nation’s premier mobile and local content provider

As a senior account manager, you will support the business objectives of the Ad Platform team by driving growth with existing customers by helping them leverage their platform to meet and exceed their KPIs. You will learn and help develop new processes as this still-growing business adds products and explores new ad monetization opportunities. Your main target customer groups will be newly signed top-tier agency partners as well as select small to medium-sized businesses utilizing our self-service Ad Platform to promote their businesses. Their success and long-term retention on the platform will be the key determinant of success in this role.

They are the "best of both worlds" kind of company. They are big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. They are curious, fun, a little intense, and kind of obsessed with helping local businesses thrive!

How you will contribute:

• Foster and manage relationships with top agency partners, ensuring their needs and goals are met effectively
• Support and lead presenting insights, data & campaign metrics during client meetings and/or QBRs
• Be responsible for quarterly retention and growth metrics across your accounts, implementing strategies to achieve and surpass these goals
• Play a pivotal role in hosting feedback sessions, providing insights for new feature launches, and identifying key opportunities to stimulate growth
• Provide proactive account management, constantly seeking ways to enhance partner satisfaction and performance
• Collaborate with internal teams to develop scalable solutions and strategies
• Utilize knowledge of ad server technology and event tracking to troubleshoot and support clients effectively

About you:

• 5+ years of experience in account management with a strong focus on advertising
• Bachelor’s degree in business, Marketing, or a related field
• Demonstrated ability in sales and converting leads into clients
• Familiarity with digital advertising platforms and ad server technologies
• Strong analytical skills for data-driven decision making
• Excellent communication and interpersonal skills

Great perks & Benefits

We offer a competitive benefits package:

• Health, dental, and vision care for you and your family
• Top-tier 401(K) plan with company matching
• Paid time off and paid holidays
• Paid parental leave
• FSA and commuter benefits programs
• Team activity budget

107K-134K base/20% bonus