Responsibilities

Design and Implement IAM Solutions:

• Design, implement, and manage identity and access management solutions using Microsoft Entra ID (Azure AD) and Amazon AWS.
• Ensure seamless integration with internal and external applications and systems.

Automate Account and Group Management:

• Develop and deploy PowerShell scripts and Azure Automation workflows to automate user account and group management tasks.
• Implement self-service capabilities for account and group management to improve efficiency.

Manage Account Lifecycle:

• Oversee the entire account lifecycle management process, from user onboarding to offboarding.
• Provision new accounts and assign appropriate access rights based on role requirements.
• Regularly review and update user roles and permissions to reflect changes in job functions and organizational structure.
• Deprovision accounts promptly when users leave the organization or change roles, ensuring removal of access rights.
• Implement role-based access control (RBAC) to manage permissions based on job roles.
• Conduct periodic access reviews and certifications to ensure compliance with organizational policies.

Privileged Identity Management:

• Implement and manage Azure AD Privileged Identity Management (PIM) to control, monitor, and audit privileged access to resources.
• Configure PIM to enforce just-in-time (JIT) access, approval workflows, and access reviews for privileged roles.

Security and Compliance:

• Implement security best practices and ensure compliance with relevant standards and regulations.
• Conduct regular audits and reviews of access controls and permissions.

User Support and Troubleshooting:

• Provide support for IAM-related issues, including troubleshooting user access problems and resolving authentication issues.
• Act as an escalation point for complex IAM issues.
• Maintain comprehensive documentation for IAM processes, configurations, and workflows.
• Provide training and support to IT staff and end-users on IAM best practices and tools.

Monitor and Optimize IAM Systems:

• Monitor the performance and effectiveness of IAM systems and processes.
• Identify opportunities for improvement and implement optimizations to enhance security and efficiency.

1. Collaboration and Communication:

• Collaborate with IT security, compliance, and other relevant teams to ensure cohesive IAM strategies.
• Communicate effectively with stakeholders to understand IAM requirements and address concerns.

1. External Collaboration and Sharing:

• Manage external collaboration and sharing settings in Azure AD to facilitate secure access for partners and external users.
• Implement and manage B2B (Business to Business) collaboration settings and policies through Entra ID.
• Integrate and manage identity and access management for B2B scenarios, ensuring seamless and secure interactions with external partners.

AWS Integration:

• Integrate and manage IAM processes with Amazon AWS, ensuring secure access and interoperability between Azure AD and AWS.
• Implement and manage federated identities and single sign-on (SSO) between Azure AD and AWS environments.
• Monitor and optimize IAM configurations to ensure compliance and security across multi-cloud environments.

Automation and Efficiency:

• Develop and implement automation scripts using PowerShell to streamline routine support tasks such as software installations, updates, and system checks.
• Utilize Power Automate to create workflows that automate repetitive tasks and improve service efficiency.
• Identify opportunities to enhance efficiency through automation and proactively implement solutions.

Communication and Collaboration:

• Communicate effectively with users to understand their issues and provide clear instructions.
• Collaborate with IT teams to resolve issues and improve service delivery.

Requirements

• Expertise in Entra ID, AWS IAM, PowerShell scripting, RBAC, MFA, and conditional access policies.
• Strong analytical, problem-solving, and organizational skills.
• Ability to document processes and provide training on IAM tools and practices.
• Proven experience with managing identity and access management in cloud environments (specifically Azure and AWS).
• Knowledge of security best practices and experience in ensuring compliance with relevant standards and regulations.
• Ability to work in an AGILE environment, participating in sprint planning, execution, and review processes.
• Strong communication skills and ability to collaborate effectively with internal teams and external partners.