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Support for Cloud Identity and Access Management
BEL
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Responsibilities

Design and Implement IAM Solutions:

  • Design, implement, and manage identity and access management solutions using Microsoft Entra ID (Azure AD) and Amazon AWS.
  • Ensure seamless integration with internal and external applications and systems.

Automate Account and Group Management:

  • Develop and deploy PowerShell scripts and Azure Automation workflows to automate user account and group management tasks.
  • Implement self-service capabilities for account and group management to improve efficiency.

Manage Account Lifecycle:

  • Oversee the entire account lifecycle management process, from user onboarding to offboarding.
  • Provision new accounts and assign appropriate access rights based on role requirements.
  • Regularly review and update user roles and permissions to reflect changes in job functions and organizational structure.
  • Deprovision accounts promptly when users leave the organization or change roles, ensuring removal of access rights.
  • Implement role-based access control (RBAC) to manage permissions based on job roles.
  • Conduct periodic access reviews and certifications to ensure compliance with organizational policies.

Privileged Identity Management:

  • Implement and manage Azure AD Privileged Identity Management (PIM) to control, monitor, and audit privileged access to resources.
  • Configure PIM to enforce just-in-time (JIT) access, approval workflows, and access reviews for privileged roles.

Security and Compliance:

  • Implement security best practices and ensure compliance with relevant standards and regulations.
  • Conduct regular audits and reviews of access controls and permissions.

User Support and Troubleshooting:

  • Provide support for IAM-related issues, including troubleshooting user access problems and resolving authentication issues.
  • Act as an escalation point for complex IAM issues.
  • Maintain comprehensive documentation for IAM processes, configurations, and workflows.
  • Provide training and support to IT staff and end-users on IAM best practices and tools.

Monitor and Optimize IAM Systems:

  • Monitor the performance and effectiveness of IAM systems and processes.
  • Identify opportunities for improvement and implement optimizations to enhance security and efficiency.
  1. Collaboration and Communication:
  • Collaborate with IT security, compliance, and other relevant teams to ensure cohesive IAM strategies.
  • Communicate effectively with stakeholders to understand IAM requirements and address concerns.
  1. External Collaboration and Sharing:
  • Manage external collaboration and sharing settings in Azure AD to facilitate secure access for partners and external users.
  • Implement and manage B2B (Business to Business) collaboration settings and policies through Entra ID.
  • Integrate and manage identity and access management for B2B scenarios, ensuring seamless and secure interactions with external partners.

AWS Integration:

  • Integrate and manage IAM processes with Amazon AWS, ensuring secure access and interoperability between Azure AD and AWS.
  • Implement and manage federated identities and single sign-on (SSO) between Azure AD and AWS environments.
  • Monitor and optimize IAM configurations to ensure compliance and security across multi-cloud environments.

Automation and Efficiency:

  • Develop and implement automation scripts using PowerShell to streamline routine support tasks such as software installations, updates, and system checks.
  • Utilize Power Automate to create workflows that automate repetitive tasks and improve service efficiency.
  • Identify opportunities to enhance efficiency through automation and proactively implement solutions.

Communication and Collaboration:

  • Communicate effectively with users to understand their issues and provide clear instructions.
  • Collaborate with IT teams to resolve issues and improve service delivery.


Requirements

  • Expertise in Entra ID, AWS IAM, PowerShell scripting, RBAC, MFA, and conditional access policies.
  • Strong analytical, problem-solving, and organizational skills.
  • Ability to document processes and provide training on IAM tools and practices.
  • Proven experience with managing identity and access management in cloud environments (specifically Azure and AWS).
  • Knowledge of security best practices and experience in ensuring compliance with relevant standards and regulations.
  • Ability to work in an AGILE environment, participating in sprint planning, execution, and review processes.
  • Strong communication skills and ability to collaborate effectively with internal teams and external partners.


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