Job Description: Papyrus Analyst

Overview

An experienced Papyrus Analyst is required to support the design, analysis, and optimisation of Customer Communication Management (CCM) solutions. The ideal candidate will have hands-on experience with ISIS Papyrus and a strong background in translating business requirements into effective document automation workflows. This role offers a blend of technical analysis, configuration, and stakeholder collaboration within a dynamic enterprise environment.

Location & Working Pattern

• Hybrid role – 2 days per week on-site in Brussels, with the remaining time remote.
• Dutch language skills are advantageous; English fluency required.

Key Responsibilities

• Analyse business requirements and translate them into Papyrus configuration and workflow specifications.
• Design and develop document templates and correspondence layouts using Papyrus Designer and Papyrus Correspondence.
• Manage and execute production runs with DocEXEC, including AFP resource management and output validation.
• Conduct data analysis and transformation (XML, JSON, CSV, flat files) to support dynamic document content.
• Define and implement business rules, XPath logic, tables, and conditional formatting in Papyrus solutions.
• Work closely with project managers, business analysts, and technical teams to deliver scalable communication solutions.
• Participate in testing, debugging, and optimisation of document workflows across environments.
• Support delivery within both Agile and Waterfall project frameworks.

Key Skills & Technologies

• Papyrus Tools: Designer, Correspondence, DocEXEC, AFP Designer, Resource Collection
• Data Handling: XML, XSD, JSON, SQL, ETL (Datalever, DataBricks)
• Scripting & Automation: Python, C#, PERL, Java
• Additional CCM Platforms: DOC1, OpenText Exstream
• Output Formats: AFP, PDF, PCL, PostScript, HTML, CSS
• Testing & Version Control: HP ALM, Fogbugz, StreamDiff, VSS, SVN
• Other Tools: XML Spy, Streamweaver, VIP/VDE, UltraEdit
• Methodologies: Agile (Scrum), Waterfall

Experience Summary

• 5+ years of Papyrus analysis and development experience.
• 25+ years in document composition and CCM technologies.
• Strong analytical and communication skills with experience in stakeholder-facing environments.
• Proven delivery record of enterprise-scale document automation and digital communication projects.