DESCRIPTION
For one of our clients: We are looking for a Functional Analyst to join their broker front team.
· You will work on front related topics within our transformation roadmap.
· You will assist to develop the solution definition in order to arrive at a high-quality E2E IT solution to be able to create an excellent user experience for brokers and partners.
· You should have relevant experience as a functional analyst within insurance context and hold a strong focus on user experience (UX), translating user needs into intuitive and effective solutions.
TASKS
· You are responsible for the analysis & documentation within the product team of broker front.
· You start from business analysis, architectural vision and imposed standards to define the correct functional and non-functional requirements.
· You will participate in workshops with important stakeholders for the collection of requirements.
· You model the agreed processes and describe the needs in a way that is understandable and unambiguous for both business, technical analysts, design team and offshore Back-Office team by, among other things, using use cases and structured documentation.
· You ensure the necessary coordination with knowledge transfer between all parties involved, both within business and IT.
· You and your colleagues ensure that the design guidelines are followed and kept up to date.
· You participate in projects to contribute to the delivery of high-quality IT solutions within the set scope, time and budget.
· You can easily collaborate with external parties, both onsite and offshore.
PROFILE AND EXPERIENCE
Profile
· Plan-based, independent and result-oriented
· Strong analysis skills, accurate and problem-solving
· Communicative and a real team player.
· Customer focus is very important to you
· A hands-on mentality
· Able to handle change and flexibility in project requirements and priorities
· Resilient under pressure and thrive in fast-paced environments
· You have a very good knowledge – both orally and in writing – of Dutch and English.
Experience
· Experience with functional analysis in larger insurance organizations, preferably non-life
· Experience with analysis and modeling techniques such as BPMN and UML techniques, including use cases, is a plus
· Medior to senior (5+ years of relevant experience)
· Willing to learn designer tools (Enterprise Architect, Adonis...) and make them your own
· Familiarity with Agile ceremonies like sprint planning, daily stand-ups, sprint reviews, and retrospectives.
· Relevant Microsoft Azure certification (f.e. AZ900 – Azure Fundamentals)
Insurance knowledge
Knowledge Is essential for the execution of the job
Languages
Dutch Mother tongue
English Very good knowledge, both speaking and writing