ACCOUNT MANAGER – RETAIL

Mission

As Account Manager – Retail, your role is to nurture and grow existing retail accounts. You ensure delivery excellence, satisfaction, and expansion across IT, data, digital, and supply chain domains. You’re a relationship-driven professional — a farmer — who builds trust and unlocks long-term opportunities.

Responsibilities

• Manage and develop a portfolio of retail and FMCG clients.
• Build strong relationships with IT, digital, supply chain, and HR leaders.
• Ensure rapid delivery of consultants in collaboration with the Delivery team.
• Oversee consultant performance, satisfaction, and retention.
• Identify new project opportunities and cross-sell potential (Data, E-commerce, ERP, Infra, etc.).
• Manage contract renewals, extensions, and negotiations.
• Track account performance and pipeline forecasts.
• Represent Sparagus at retail industry events and networking initiatives.

Profile

• 3–5 years’ experience in account management or project delivery in retail, FMCG, or consulting.
• Strong understanding of retail IT & digital roles (POS, ERP, e-commerce, data, supply chain).
• Highly customer-oriented, organised, and commercially sharp.
• Fluent in French and English; Dutch is a plus.

What We Offer

• Competitive salary + variable bonus
• Company car + fuel/charge card
• Meal vouchers, eco-vouchers, group & hospitalisation insurance
• Hybrid work (Brussels + client sites + home)
• Laptop, phone,