fulltime Senior Product Designer, Growth - who loves DOGS!

@ well-known pet food startup with incredible VP Design

Location:

Hybrid in downtown NYC; 2-3 days/week in office 

Relocation assistance offered in the USA

Salary:

$170-190K base, plus equity 

About the company:

Are you passionate about dogs and want the very best for them, AND want to revolutionize a $100 billion dollar industry at the same time? Read on!

Our client is the #1 fastest-growing pet health service company in the US, born from a mission to change the landscape of pet health by radically improving the $100 billion pet food market. They replace bulk bags of highly-processed pellets with a personalized subscription service of healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Their ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care.

To date, they’ve delivered hundreds of millions of meals nationwide, and their company has raised over $150M in funding to help them build a company as healthy as the dogs they serve. You’ll be instrumental in helping provide peace of mind to their human customers and much-needed change to the way people feed and care for their beloved pets.

They’re category-breakers, in that instead of looking to see what their competitors are doing, they are squarely focused on creating best-in-class, perhaps-never-been-done-before design that sets a new standard of what can be done through design. Their designers are highly strategic - how can we simplify this flow and maximize sign ups? How can we most efficiently take care of edge cases?

About their culture:

Culture is hugely important to them, and they’re looking for someone likeminded: entrepreneurial, highly collaborative, open to experimentation, quick on their feet, and constantly thinking about their customers (dogs + humans)’s needs at every turn.

We’ve known their VP of Design for many years, and he is hands-down one of the most beloved and talented design leaders we’ve had the pleasure of knowing. He’s compassionate, kind, fosters awesome collaboration, has excellent design craft himself, and knows how to expertly support and guide each individual member of his team. We know many designers who have reported into him and they are all big, big fans!

They have a hybrid onsite work model of 2-3x/week in the office, which is very flexible. Trust us; you'll WANT to go into the office! They have a beautiful, modern-designed building in downtown NYC, with dogs abound! There's always a few furry friends roaming around and charming everyone they meet, and many desks have a dog bed under them.

Needless to say, the people who work there are big animal lovers! While you don't have to be a pet owner yourself, you like being around dogs, and enjoy giving ear scritches to a furry friend when they come to visit you at your desk.

About the role: 

There is an immediate need for a seasoned, fulltime Senior Product Designer to start ASAP. You’ll be on their Acquisition / Growth team, and your areas are all mission-critical parts of the user experience that are key in new user satisfaction and overall company growth. You’ll be primarily doing design and strategy on revamping their customer acquisition quiz, which helps them sign up for a service tailored to their and their pets’ unique needs, and educates users about the product. 

This is for someone with strong Visual UI acumen who can help elevate their look + feel, as well as a formidable UX thinker who can think through complex flows, especially as it pertains to the acquisition quiz.

While you might not be an expert in UX Research, you’ve had exposure to it, perhaps even co-run sessions, but at minimum, you’ve spoken to users directly to get feedback.

They're seeking someone with Growth experience in a b2c environment - ie, A/B testing on not just micro-experiments, but full end to end systems - as well as a proven history in increasing customer acquisition and engagement. You ideally have metrics and success stories to most effectively tell this story.

About you:

• You have 5-7 years min experience in product design, specifically in B2C, preferably in a fast-paced startup environment
• You have some Acquisition / Growth (or relevant) experience - onboarding questionnaires are a strong plus
• You have A/B testing / experimentation experience
• You are a full stack, hands-on designer, savvy with both UI and UX with some exposure / desire to do UX Research as well
• You have a keen eye - and passion - for the craft of design, and your portfolio exemplifies this
• You embrace testing and experimentation, operate in a scientific method, and have experience making data-driven design decisions
• You are keenly aware of the impact of every pixel and word on the screen while also being able to zoom out and think strategically and holistically
• You have a strong entrepreneurial drive and bias towards action
• You can function independently and in a team environment with excellent collaboration skills, expert knowledge, and a low ego
• You are skilled in Figma and excited to learn and adopt the latest design tools
• You love animals, and would thrive in a lively, dog-friendly office! (We saw dog beds under a lot of desks there; so cute)

Ideally, you have experience with:

• Subscription services that combine digital experiences with analog delivery
• B2C products that can be highly personalized with complex flows (could be complex ecommerce, etc)
• Growth, especially via customer acquisition quizzes

TO APPLY:

Apply below, or send your resume, portfolio, current location, and salary range to: team@joanneweavergroup.com

If you apply online, please send a quick email with you resume + portfolio to our team@joanneweavergroup.com address to let us know you applied.

*** $500 - 1,000 REFERRAL BONUS ELIGIBILITY ***

If this isn't for you, but recommend someone to us who we place in the job longterm, you can earn up to a $500-1000 referral bonus. Recommendations are very welcome!