About the client:

Our client is looking for a dedicated and empathetic Clinic Coordinator to manage the intake process for their new Testosterone Replacement Therapy (TRT) program.

This role involves guiding patients through a complex treatment process, ensuring that they are suitable candidates for TRT, and providing them with alternative treatment options when necessary. The ideal candidate will have some clinical experience and be skilled in patient communication and care coordination.

Key Responsibilities:

• Conduct initial patient assessments to determine suitability for the TRT program.
• Coordinate lab requisitions, doctor consultations, and follow-up appointments.
• Guide patients through the entire TRT process, ensuring a smooth and supportive experience.
• Assess and redirect patients who are not suitable for TRT to other relevant products or treatments.
• Provide clear communication and support to patients throughout their treatment journey.

Qualifications:

• Experience in a clinical setting or patient coordination role.
• Strong communication skills, with the ability to handle sensitive patient interactions with care and professionalism.
• A background in healthcare, clinical or a related field is preferred.
• Ability to multi task and prioritize
• Fluent in French and English