About our client:

Our client is a prominent provider of personal care products and medications prescribed by Canadian licensed practitioners. They are looking to add a Billing and Shipping Associate to their team in Etobicoke, ON. You will responsible for managing billing processes and ensuring timely and accurate shipping of orders to their valued customers.

Responsibilities:

• Process billing transactions accurately and efficiently, ensuring adherence to company policies and procedures.
• Manage shipping logistics, including packaging, labelling, and arranging for timely delivery of customer orders.
• Provide exceptional customer service via telephone and messaging, addressing billing inquiries and resolving shipping-related issues. Collaborate with the Care Team to ensure seamless coordination between billing, shipping, and customer service departments.
• Maintain organized records of billing and shipping activities, ensuring data accuracy and completeness.

Qualifications:

• Strong verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
• Detail-oriented mindset with a focus on accuracy in data entry and order processing.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using computer software for billing and shipping purposes.
• Previous experience in customer service, billing, or shipping roles preferred.
• Familiarity with retail operations, particularly in healthcare, is advantageous.
• Fluent in English and French

Benefits:

• 3 weeks vacation
• Full Heath Benefits
• $20.hour