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ITSM Consultant (MUST BE SC CLEARED)
London, England, United Kingdom
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ITSM Consultant - BMC Discovery (MUST BE SC CLEARED)


YOU MUST BE CURRENTLY SC CLEARED TO BE CONSIDERED FOR THIS ROLE!


6 month contract

Start ASAP

£550 - £600 per day - INSIDE iR35

London - Hybrid


Your day-to-day role will include:


  • Developing and maintaining BMC Discovery and CMDB components.
  • Work on user stories and ensuring they are updating until closure.
  • Participate in data assessments and recommend standard methodologies in tool.
  • Analyse requirements and implement enhancements.
  • Call out issues when required.
  • Liaise with other teams when additional support is needed.

  

Technical Skills:


  • Understanding of the Common Data Model and experience in extending the CMDB data model.
  • Understanding of Service Blueprints, Service Definitions and Service Modelling in the Atrium CMDB
  • Thorough understanding of normalization and reconciliation processes and configurations.


Experience with the following:


  • Atrium Integrator.
  • Utilising CMDB REST API to develop automation.
  • Smart Reporting or Helix Dashboards for CMDB.
  • Administering, maintaining, and updating Discovery Scanners, Proxies, Outposts and Consolidators.
  • Solve discovery scan failures and credential problems.
  • Developing TPL Patterns and Syncmappings.
  • Linux, Windows, VMware, Storage systems and Network Devices.
  • Linux Shell Scripts and Windows PowerShell.


Business Skills:


  • Familiar with Agile methodology.
  • Able to communicate with business staff members to understand the requirements.
  • Work with multi-functional teams to deliver a common goal.
  • Analytical and problem-solving skills.
  • Able to translate requirements into technical design using standard process solutions.



If this role is of interest to you then please contact David Eales with your up to date CV.


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