A real estate management company is seeking a Rent Collection Coordinator to manage day-to-day rent collection across its properties. You’ll use AppFolio to post payments, review tenant ledgers, and identify overdue balances that need follow-up.

You’ll communicate with tenants about balances and payment discrepancies, document each follow-up, and work with the property management team to resolve account issues. The role calls for someone who can keep records accurate and stay on top of outstanding items throughout the monthly collection cycle.

Key Responsibilities

• Track rent payments and post receipts to tenant ledgers in AppFolio.
• Review delinquency reports and follow up with tenants on past-due balances.
• Respond to tenant inquiries about rent charges, payments, and account balances.
• Investigate missing or misapplied payments and coordinate corrections.
• Document tenant communications and track unresolved accounts.
• Provide the property management team with updates on collections and outstanding balances.

Qualifications

• Experience in NYC property management required.
• Hands-on proficiency in AppFolio required.
• Familiarity with rent collection, tenant ledgers, and payment posting.
• Clear, professional communication when discussing payment issues with tenants.
• Strong attention to detail and consistent follow-through across multiple accounts.

To apply, send your resume to ChanaT@SwiftStaffingGroup.com with the subject line “Rent Collection Coordinator – Job ID #3712360”.

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