An established Manufacturing company in Newark, NJ is seeking an experienced Senior Accounts Receivable Specialist to manage customer accounts, oversee outstanding receivables, and maintain strong customer relationships.

This individual will take ownership of collections, payment follow-ups, dispute resolution, and customer account evaluations. The role requires someone who can confidently communicate with customers, resolve payment issues, and ensure outstanding balances are addressed promptly.

The ideal candidate has extensive accounts receivable experience, excellent problem-solving abilities, and a proactive approach to collections. This is a senior-level position requiring strong judgment, organization, and the ability to manage customer accounts independently.

Key Responsibilities

• Build and maintain strong professional relationships with customers.
• Monitor outstanding accounts receivable balances and overdue payments.
• Proactively follow up with customers regarding outstanding invoices and collections.
• Oversee payment activity and ensure outstanding balances are addressed in a timely manner.
• Investigate and resolve payment disputes, discrepancies, and customer concerns.
• Communicate with customers to establish payment expectations and resolve overdue accounts.
• Review and evaluate new customers as part of the customer vetting process.
• Identify potential payment risks and escalate concerns when necessary.
• Monitor accounts receivable aging and prioritize collection efforts.
• Coordinate with internal departments to resolve account and payment issues.
• Maintain accurate records of collection activity, customer communications, and payment commitments.
• Identify opportunities to improve collections processes and reduce outstanding receivables.
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Qualifications

• Extensive accounts receivable experience required.
• Strong background in collections, payment follow-ups, and customer account management.
• Proven ability to manage overdue accounts and resolve payment disputes.
• Excellent customer relationship-building and communication skills.
• Strong understanding of AR aging, outstanding balances, and collection procedures.
• Experience evaluating customer accounts and identifying payment risks.
• Ability to handle difficult payment conversations professionally and effectively.
• Strong organizational, analytical, and problem-solving skills.
• Excellent attention to detail and follow-through.
• Ability to work independently and manage multiple customer accounts.
• Proactive, confident, and results-oriented approach to collections.
• Experience with accounting systems and Microsoft Excel preferred.
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Please note: This position focuses on AR oversight, collections, customer relationships, and dispute resolution rather than payment application.

📍 Location: Newark, NJ

💼 Type: Full-time

💰 Salary: $100,000+

📩 To apply, send your resume to EstyK@SwiftStaffingGroup.com

Subject line: Senior Accounts Receivable Specialist | Job ID #3700727

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