Our healthcare agency is seeking a Scheduling (PCA) Coordinator to manage caregiver assignments and ensure excellent customer service for patients. The ideal candidate will have experience in customer service, preferably in healthcare, and possess strong organizational and communication skills. Benefits include: Health insurance Dental insurance Vision insurance Flexible spending account Life insurance Paid time off Paid holidays Training Provided

Responsibilities:

• Serve as the primary point of contact for patients and caregivers, demonstrating professionalism and care in handling inquiries.
• Assign caregivers to open shifts based on availability and patient need.
• Process payroll for caregivers within the assigned caseload, ensuring accuracy and timeliness.
• Address and resolve any concerns or issues raised by patients, caregivers, or other team members.

Qualifications:

• Customer service experience, preferably in a healthcare setting.
• Excellent organizational skills and strong attention to detail.
• Good communication skills.
• Ability to multitask in a fast-paced environment.

Location: Boro Park

Salary: $25-$30 an hour

To apply or for more information, please email your resume to RivkaL@SwiftStaffingGroup.com with the subject line "Scheduling (PCA) Coordinator - Job ID #2326376."

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