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Desktop Support/Level One Tech
Brooklyn NY
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A full-time Desktop Support / Level One Tech position is available in Brooklyn, NY, offering a salary range of $65,000 to $75,000 (BOE). While a certificate or degree is preferred, it is not necessary. The role involves learning basic administration of accounting platforms and providing IT support for various systems and technologies. The ideal candidate will work well with IT teammates, interface professionally with all employees, and have proficiency in Microsoft Windows and Office products.


  • Learn basic administration of accounting platforms, including CCH Access, CCH Engagement, QuickBooks, and PPC tools.
  • Provide IT support for Microsoft Windows 10 and 11, Office 365, Teams, OneDrive, mobile devices, and basic desktop hardware.
  • Utilize support ticket systems and collaborate with IT teammates in other locations.
  • Interface professionally with all employees and provide assistance as needed.
  • Additional responsibilities may include supporting networking, endpoint protection, conferencing technologies, and Apple products.


  • Certificate or degree in IT-related field preferred but not required.
  • Proficiency in Microsoft Windows, Office 365, and Teams.
  • Familiarity with basic desktop hardware and mobile devices.
  • Experience with support ticket systems and ITSM/ITAM is a plus.
  • Knowledge of accounting or fintech platforms is advantageous.
  • Strong technical writing/documentation skills are desirable.
  • Familiarity with Agile methodologies is beneficial.

Location: Brooklyn, NY

Salary: $65,000 - $75,000 (BOE)

To apply or for more information, please email your resume to with the subject line "Desktop Support / Level One Tech - Job ID #2021924."

To get the "full list" of the current career opportunities, WhatsApp 732-800-7633 

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