Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for IT Professional Services

Established in 1994, Alert IT Solutions, Inc. is a trusted leader providing specialized IT project resourcing, and consulting services to government agencies in the State of Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies.

Please learn more about us on www.alertitsolutions.com

Job Title: IT System Administrator

Location: Springfield, IL

Employment Type: Contract

Overview

We are looking for an experienced IT System Administrator with strong expertise in managing UI/UX delivery environments, supporting design and front-end teams, and administering Adobe Experience Manager (AEM) platforms. This role blends traditional IT systems administration with digital experience platform support, ensuring smooth functioning of design tools, development environments, AEM infrastructure, and end‑to‑end user experience delivery workflows.

Key Responsibilities

• Manage installation, configuration, and maintenance of system infrastructure (servers, networks, OS environments, cloud instances).
• Monitor system health, performance, security, and uptime across all digital platforms.
• Implement and maintain access management, VPN, firewalls, backups, and disaster recovery procedures.
• Troubleshoot system issues and coordinate fixes to minimize downtime.
• Oversee installation, configuration, maintenance, and upgrades of AEM Author and Publish instances.
• Manage AEM user roles, permissions, workflows, replication agents, dispatcher configurations, and caching.
• Coordinate with development and DevOps teams to support component deployments, code releases, and environment stability.
• Ensure AEM follows best practices for security, performance, and content governance.
• Support design and content teams with tools such as Figma, Adobe XD, Sketch, Illustrator, Photoshop, etc.
• Manage integrations between design platforms, version control, prototyping tools, and developer workflows.
• Provide technical support for front-end build systems, design asset storage, and collaboration tools.
• Ensure UI/UX environments and design systems are accessible, updated, and stable.
• Work closely with UX designers, UI developers, AEM engineers, QA teams, product owners, and content authors.
• Maintain documentation for system configurations, architecture diagrams, workflows, and SOPs.
• Assist with deployment pipelines, CI/CD automation, and release management processes.
• Provide timely IT support for design, development, and content production teams.
• Ensure compliance with IT security guidelines, access control policies, and audit requirements.
• Monitor logs, detect anomalies, and resolve potential security threats.
• Maintain patching schedules, software updates, and vulnerability assessments.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3–6 years of experience in System Administration or IT Infrastructure roles.
• Hands‑on experience with Adobe Experience Manager (AEM) administration.
• Knowledge of Linux/Unix environments, Apache, Dispatcher configuration, and cloud hosting (AWS/Azure/GCP).
• Strong understanding of UI/UX tool ecosystems (Figma, Adobe Creative Cloud, design systems).
• Familiarity with front-end technologies (HTML, CSS, JavaScript) and web deployment practices.
• Experience with DevOps practices, CI/CD, and automated deployments.
• Strong troubleshooting, documentation, and problem-solving skills.