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Branch Manager
Truro, Nova Scotia, Canada
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We are currently seeking an experienced Branch Manager to lead the day-to-day operations of a busy equipment dealership. This is a hands-on leadership role with responsibility across Sales, Parts, and Service, with a strong focus on customer relationships, business development, team performance, and overall branch results.


Key Responsibilities


  • Lead and support branch employees across Sales, Parts, and Service.
  • Directly oversee the Sales team and participate in equipment sales and business development.
  • Build and maintain strong relationships with customers and identify new business opportunities.
  • Establish performance objectives and monitor sales, margins, expenses, and overall branch performance.
  • Promote communication and teamwork between departments.
  • Coach, develop, and hold employees accountable for performance.
  • Address customer concerns and operational issues in a timely and professional manner.
  • Ensure company policies, procedures, and safety standards are followed.
  • Identify opportunities to improve efficiency, customer service, and profitability.
  • Work closely with senior management to implement business strategies and initiatives.


Qualifications


  • 5+ years of progressive experience in sales, operations, or management, including leadership experience.
  • Strong sales, business development, and customer relationship skills.
  • Experience in heavy equipment, automotive, industrial, agricultural, or a related industry is an asset.
  • Proven ability to lead, coach, motivate, and hold employees accountable.
  • Strong communication, negotiation, decision-making, and problem-solving skills.
  • Strong understanding of business operations and customer service.
  • Organized and comfortable managing multiple priorities.
  • Post-secondary education in business, management, or a related field is an asset.


What We're Looking For


We are looking for a hands-on, results-oriented leader who enjoys working directly with employees and customers and can balance sales growth with strong operational performance.


If you are an experienced manager with a strong sales background and are looking for an opportunity to lead a successful branch, we would like to hear from you.


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